Honeycomb Jobs is delighted to be working with a Public Sector client to recruit a temporary Tourism Operations Manager in the Armagh catchment area.
The Client
The Public Sector organisation is located in the Armagh catchment area.
The Role
The postholder will be responsible for managing the local historical site, its grounds, and services, including operational issues such as staff, financial and administrative management, health and safety, security, maintenance, cleansing, programme and event development and delivery, as well as catering and retail operations.
Key Duties include but are not limited to:
1. Managing day-to-day operations of the historical centre, grounds, and ancillary tourism facilities, including:
* Administrative and financial management ensuring adherence to organisational policies;
* Operational management including health and safety, risk assessments, security, maintenance, cleansing, contract management, record keeping, and reporting;
* Delivering excellent customer care in collaboration with the Customer Service, Finance, and Retail Manager;
* Managing bookings, services, and programmes at the facility;
* Overseeing catering and retail services.
1. Serving as key holder and Duty Officer with on-call responsibilities for the site.
2. Recruiting, leading, and developing the staff team, including training, resource management, and performance management.
3. Developing experiences, offers, tours, and programmes with relevant teams, including script development oversight.
4. Contributing to the Strategic Development Plan and departmental plans, including funding applications and external partnerships.
5. Providing information for business cases, risk registers, budgets, audits, and reports.
The Person
The ideal candidate will have:
Essential:
* Third-level qualification (HNC/HND, Level 4, Degree) in Business, Tourism, Humanities, or a relevant discipline, with clear relevance demonstrated.
* At least 2 years' experience in:
o Line management of staff
o Budget management and income targets
o Managing a tourism, culture, or heritage facility with multiple services
o Event management
o Working in a busy customer-facing environment
Applicants without a relevant third-level qualification must demonstrate 5 years' relevant experience as outlined above.
* Project management skills
* Administrative and organisational skills
* Ability to work independently and prioritize workload under pressure
* Decision-making skills
* Teamwork and communication skills
* IT literacy
* Positive attitude
* Valid UK driving license and access to transport
Application Process
To discuss this opportunity confidentially, please send an up-to-date CV via the provided link or contact David McClure, Principal Recruitment Consultant at Honeycomb, at 02896 207050.
If you require assistance due to a disability during the recruitment process, please contact us directly.
Honeycomb is committed to equality of opportunity for all applicants.
If this role isn't suitable, please visit www.honeycomb.jobs to view other opportunities.
Note: Due to high application volume, we may not shortlist candidates who do not meet the specific requirements or provide individual feedback. Thank you for your understanding.
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