EMCOR UK is seeking a Security Officer - Mobile West London. The role will be based in West London and will require a Full UK Driving Licence.
Role Overview:
Salary: £34,570 + Company Benefits
Working hours: Flexible 48 hours per week (4 out of 7) to include days, nights and weekends
Contract Type: Perm Full Time
About the Role:
Flexible security support officers required to cover both Corporate and Operational sites around Berkshire, Surrey and West London. Duties will include front of house, security control room assistance, access control, incident reporting and completing both internal and external patrols where required.
Responsibilities:
* Demonstrate a positive commitment to a high level of customer service, professional presentation, and confidentiality at all times.
* Always display excellent situational awareness.
* Facilitate access/egress to building(s) whilst maintaining a high level of client facing and customer service skills.
* Be aware of protest and demonstration activity and respond/escalate as appropriate.
* To actively take part in assisting staff, guests and contractors and public bodies regarding passing them information, giving direction, or responding to queries that are raised in a professional manner.
* To be fully conversant with all operating procedures and always follow them.
* Assist as instructed during major incidents.
* Always display your SIA licence whilst on duty.
* Maintain accurate records/logs and submit reports as instructed.
* Positively participate in any staff welfare or development programmes and to actively engage in any mandatory training.
* Use communication tools (radio/phones) in a confident and clear manner.
* Carry out any other reasonable request as required
Requirements:
* Clearance to BS7858
* SIA Licence – Security Guard (SG)
* SIA Licence – Door Supervisor (DS) (if applicable to scope)
* SIA Licence – CCTV (if applicable to scope)
* First aid qualification
* Customer service experience
* Written and verbal communication required to meet deliverables of role
* Experience of using IT software (Word, Teams, Outlook)
* Reliable, punctual and approachable.
* To take pride in your appearance at all times
* Flexible in the approach to daily duties
* Ability to prioritise tasks and work under pressure
* Comfortable to work alone using initiative and work as part of a team
Benefits:
* 22 Days holidays + Bank holidays
* Holiday Buy Scheme - up to 5 days a year
* Industry leading Maternity & Paternity Policies
* Refer a Friend scheme – worth £500 per referral
* GEMS – Internal recognition scheme with vouchers for Amazon and retail/dining
* Extensive Learning & Development opportunities, including opportunities for progression.
* Access to Flex Benefits: Discount Shopping, Gym, Mobile, Family Activities, Insurance, Dining Experience, Car Leasing and Breakdown Cover.
* Bike To Work Scheme
* Paid volunteering and charity days
* Medicash - Health cash plan - Benefits covered include dental, optical, physiotherapy and a health & wellbeing.
* Employee Assistance Programme - Offering guidance and advice on Personal, Health, Legal and Financial queries.
EMCOR UK is an equal opportunities employer and welcomes applications from all backgrounds and experiences.
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