Job Description
Strictly Private and Confidential
Job Title
Site Head of Technical
Location
Middlesbrough
Reports to
Group Head of Quality & Compliance
Purpose
Delivering the business and technical strategy for site & each customer, whilst driving quality, legality, integrity and food safety through a collaborative approach, utilising improvement plans involving all key stakeholders (internal and external).
Key Duties, Responsibilities & Accountabilities
* Delivering excellence in technical customer management and ensuring compliance with client expectations and management.
* Manage the site technical team on a day-to-day basis, delivering excellent technical standards and compliance, driving continuous factory and technical improvements.
* Deliver and implement the groups technical strategy.
* Develop cross functional relationships at site and group level to encourage joined up working, ensuring all functions are aware of technical activity.
* Set clear SMART objectives for technical function/team with regular reviews.
* Working cross functionally within the SLT, wider CFG organisation, account, and site departments to deliver safe, legal, and high-quality products.
* Effective use of data to manage site performance, with accuracy to ensure continuous improvement.
* Develop, manage, and improve customer joint quality plans.
* Manage customer visits/audits/launches.
* Maintain high audit accreditation/results.
* Support in product process and design from a technical perspective.
* Any additional reasonable technical requests.
Knowledge, Skills and Experience
* Strong technical acumen.
* Previous technical management experience in similar environment.
* Strong organisational skills.
* Strong people management skills.
* Well-developed interpersonal skills.
* Excellent communication skills both verbal and written including strong influencing skills.
* Ability to develop a team.
* Excellent time management skills.
* Sound knowledge of food science and good understanding of UK and European regulation and legislation.
* Knowledge of retailer COP's.
* Commercial awareness.
* Proficient in the use of MS Office applications, specifications systems and raw material management systems.
* Proven track record of technical/quality management in a challenging fast paced environment (ideally chilled foods).
* Proven ability to communicate and negotiate effectively in reactive and flexible situations.
* UK retailer experience required, ideally M&S, Tesco, Asda, JS.
* Experience of leading retailer and certification audits.
* Proven track record of managing a large technical team and developing talent.
* Accomplished in driving the groups technical agenda/strategy.
* Continuous improvement of site technical standards and technical KPI's.
* Ability to develop an excellent relationship with site, customer, supply base and internal/external stakeholders based on integrity, trust, and technical expertise.
* Thrives in a fast-paced challenging environment. Can multi-task effectively.
* Ability to work methodically and find appropriate solutions where challenges occur.
* Able to drive technical performance of the site in line with business and customer requirements.
* Able to work independently and without close direction.
* Degree qualified (Food background).
* HACCP level 3.
* Food Safety level 3.
* TACCP/Integrity.
* Lead auditor.
* Full UK driving licence.
Compliance Sign-Off
As part of our compliance and external audit requirements employees are required to review and sign their job description. This helps demonstrate that roles and responsibilities are clearly defined and effectively communicated across the business.
Employee Acceptance
I understand and accept the responsibilities outlined in the above job description:
NAME:
SIGNATURE:
DATE:
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