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Our client is a main car dealership who are looking to recruit an experienced and successfulAftersales Managerto run their service department.
* To oversee all aspects of the Service Department operations
* Reviewing CSI surveys and other measures for monitoring customer satisfaction
* To challenge and drive the performance of the Service department staff
* Manage, coach and motivate your team to build long-term staff delight and potential progression
* Controlling costs for the department
* Monitoring performance against agreed targets / budgets
* To control the recruitment process, as required
* Performance analysis to identify areas of weakness and appropriate, targeted marketing activity.
* Review Service KPIs on a regular basis to track / monitor performance and identify trends
About You:
* Previous experience as a Service Manager or Aftersales Manager who is successful in their current position
* You will need to be a ‘leader’ of people and an ambassador for the brand and dealer group
* Can demonstrate a stable career path
In return you will be working in excellent facilities, for a company who can offer long-term career progression and a rewarding package
Package:
Company Car
Company Pension Scheme
Gary Lovelace -Jago Consultants
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