Job Summary
We are seeking a dynamic and enthusiastic Deputy Charity Retail Manager to join our team. The ideal candidate will possess excellent communication skills and a passion for providing exceptional customer service. As a Deputy Manager, you will be responsible for engaging with customers, assisting them in their purchases, and ensuring a pleasant shopping experience. Your ability to manage time effectively and demonstrate organisational skills will be key to your success in this role.
Responsibilities
* Greet customers warmly and provide assistance in a friendly manner
* Understand customer needs and recommend suitable products
* Engage in upselling techniques to enhance sales opportunities
* Maintain an organised and tidy sales floor, ensuring products are well-displayed
* Handle transactions accurately using basic maths skills
* Supervise volunteer workloads effectively and efficiently to their capabilities.
* Collaborate with team members to achieve sales targets
* Stay informed about product knowledge to effectively communicate benefits to customers
* Assist in donated stock processing
Experience
* Previous experience in retail or customer service is advantageous
* Proficiency in English is essential; knowledge of Welsh is a plus
* Strong time management skills to handle multiple tasks efficiently
* Ability to communicate effectively with diverse customers and colleagues
* Familiarity with sales techniques, including upselling strategies
If you are passionate about retail and enjoy working in a fast-paced environment, we encourage you to apply for this exciting opportunity as a Deputy Charity Retail Manager.
Job Type: Part-time
Pay: £12.42 per hour
Expected hours: 21 per week
Benefits:
* Employee discount
Work Location: In person