Used Car Area Manager - Passenger Cars
Location: Field-based (covering UK retailer network in and around Midlands, Yorkshire & Wales)
Contract: Full-time, Permanent
Salary: £45-50K DOE + 20% Bonus + Company Car
About the Role
We're looking for an experienced and commercially driven Used Car Area Manager (UCAM) to join our team!
In this pivotal field-based role, you'll be responsible for developing and improving the sales performance and profitability of Volkswagen Passenger Cars retailers.
Working closely with retailer management teams and brand field colleagues, you'll provide expert guidance, coaching, and analysis to improve the professionalism, performance, and customer experience of retailer used car departments. You'll ensure retailers are aligned with the short, medium, and long-term objectives of the brand while driving sustainable growth and compliance with Approved Used standards.
Key Responsibilities
As a Used Car Area Manager, you will:
Build strong relationships with retailers and brand colleagues to deliver sales and profitability objectives.
Diagnose performance issues using KPIs and balanced scorecards, creating SMART action plans to drive improvement.
Focus on key operational areas including stock profile, preparation, presentation, sales processes, and team capability.
Ensure a high-quality customer e...