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Technical demand specialist

Newbury
Vodafone
Posted: 14 February
Offer description

Location: Glasgow + Hybrid
Salary: Excellent basic salary plus bonus and Vodafone benefits
Working hours: Full time hours per week – Mon to Fri



*Hybrid

At Vodafone UK we believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, on average 8 days a month. Our “Office in a Box” home working kit will provide you with everything you need, no matter where you are.



Who We Are

We’re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.


At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company. We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.


Join our Vodafone Business Technology Solutions team, where we support businesses of all sizes with world-class technology solutions. We design and develop our Fixed Line solutions, drive efficiency through automation and AI, and implement it all directly with our customers.



What you’ll do

Vodafone Managed Engineering Services (MES) specialise in technical ownership, designing, building, quality assuring and testing solutions according to customer’s requirements. MES perform all the tasks to technically develop the solution from an initial concept to the successful delivery of the solution.


The role supporting MES as a dedicated scheduler, will ensure the MES Flexible resources are aligned to the correct task according to skillsets, locations and availability.


A MES Technical Scheduling Specialist excels in meticulous scheduling, proactively fulfilling demand at optimal levels. They bring valuable experience from technical or engineering delivery environments and confidently collaborate with multiple stakeholders to achieve the best outcomes.


Who you are


1. Ability to work in a logical manner and prioritise key tasks for a fast paced, multi disciplined work function.
2. Drive performance metrics
3. Ability to keep accurate information and record to allow easy cross referencing of tickets and PPM tasks.
4. Provide support for Engineering managers and wider department owners.
5. Ability to work both independently and as part of a team/wider function.
6. An understanding of telecom engineering working practices and processes is desirable.
7. Knowledge and use of Microsoft Power suite is desirable.
8. Understanding of ITILv4 methodolgoies.
9. Understanding of Agile working practices.

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