Administrator – TEMP TO PERM
Reports to: Head of Operations
Location: Wokingham, Berkshire
Salary: £13-13.50ph (temp pay rate). £25,000 – £27,000 (perm)
Hours: Full Time, Mon-Fri 9am-5pm
My client is recruiting for an Operations Administrator to join their team. My client are looking for candidates who have got experience in Order Processing, Sales Administration, Customer Service or Operations. The ideal candidate will have strong Excel skills (ideally Intermediate to Advanced) and will be able to handle multiple orders/queries.
Responsibilities
* Deal with enquiries from clients, customers, reseller, external sources or from within the Company either by written form, personal contact or telephone to ensure that any queries are dealt with in a timely and efficient manner.
* Working towards SLAs
* Processing sales orders
* Raising Purchase Orders and requesting payments
* Accurately entering sales orders onto the order/stock management system, ensuring they are on the correct sales account, discount levels and product reference numbers
* Ensure the products on sales orders are accurately picked, packaged and despatched.
* Products are despatched either by courier, post or electronically.
* Working with numerical detail logging card numbers, serial numbers, digital codes, product SKUs and card denominations
* Enter information into company computer systems accurately and to relevant time scales
The Ideal Candidate
* Holds high attention to detail
* Great communication skills, verbal and written
* Ability to work under pressure
* Computer skills including accurate data entry
* To have great knowledge/skills of Microsoft Excel
* Excellent multi-tasking skills and prioritisation skills
* Focused on delivering results
* Resourceful and able to initiate activity
* Reliable, dependable and adaptable
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