A leading cloud software company in Milton Keynes is seeking a Technical Support Analyst to provide high-quality 2nd line support for their SaaS platforms. The role involves diagnosing and resolving complex technical issues while ensuring a positive customer experience. Candidates should have 3–5 years of experience in technical support, strong SQL skills, and hands-on experience with Microsoft SQL Server and Azure. Benefits include flexible working arrangements, wellness days, and a performance-related bonus scheme.
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