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Housing management coordinator

Falmouth
Home
Coordinator
Posted: 21h ago
Offer description

Pay £14.06 per hour (£27,500 per annum) and great benefits including Health Cash Plan.

Permanent, full time (37.5 hours) Monday to Friday 9‑5pm.

Falmouth and Camborne.

This is a great opportunity to join our team. As our Housing and Property Lead, you’ll focus on tenancy support for our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you’ll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to a secure, long‑term accommodation.


What You’ll Do

* Ensuring our customers' properties are homes they can be proud of, supporting them by engaging and involving them in their tenancies.
* Helping customers with housing benefit claims, ensuring these are received on their rent account.
* Where appropriate, issuing and signing warning letters and notices that may lead to attending court.
* Preparing rooms for the next customers, turning around vacant or void rooms within set timescales to maximise occupancy.
* Ensuring health and safety compliance and that maintenance standards are met.


Why Join Us

This is more than a job; it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s Great Places to Work.


You Have

* Experience managing a housing caseload and handling landlord and housing management duties.
* Know‑how of re‑letting rooms or units, collecting rents, and taking formal tenancy action when needed.
* The ability to take on a lead role within the team, offering guidance and support to colleagues.
* Sufficient initiative, positively influencing people from different backgrounds.
* A “can‑do” positive attitude; proactive, well‑organised, able to work independently.
* Confidence working collaboratively with colleagues in other parts of the business and with external partners.


Stronger Together

We do our best work when we’re ourselves. Inclusion, wellbeing, and diversity networks help make Home Group a great place to work.


The Practical Bits

* Monday to Friday 9‑5pm, flexible working hours (or a work pattern to be agreed).
* Based at our service in Falmouth, travelling around properties in the Falmouth and Camborne patch. Base location (Falmouth or Camborne) will be discussed at interview.
* Use technology for creating and updating support plans, making benefit claims, and initiating tenancy sign‑ups.
* A vehicle insured for business purposes is required; mileage will be paid.
* An Enhanced DBS check is required, which we pay for.


What’s in It for You?

* 34 days leave, rising to 39 (including bank holidays and a “me day”).
* 800+ discounts on shops, holidays, days out, tech and more.
* Instant pay access with Stream.
* Matching pension contribution (up to 7%) and life insurance of 3x basic salary.
* Top 20 in the UK for Wellbeing.


Find Out More

For reasonable adjustments, email recruitment@homegroup.org.uk.


Work Locations

Falmouth (Dracaena Avenue).


Closing Date

* Jun 26, 11:59 PM.
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