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Charity fundraising support officer

Cardiff
Velindre University NHS Trust
Support officer
Posted: 1 February
Offer description

Job overview

The post holder will be an integral part of the Fundraising Team providing comprehensive administrative and financial support to internal and external fundraisers.

Accepting, recording and receipting donations made to the charity is a fundamental part of the role. The post holder will also be responsible for uploading financial reports from numerous sources to the fundraising database as well as downloading income reports to assist the fundraising team with recording event income, generating event income reports and dealing with enquiries from fundraisers online, by telephone and in person.


Main duties of the job

Inputting donations and donor information onto the Fundraising Database received from various sources such as in person, over the phone, direct to the bank and online, and generating acknowledgments.

Downloading financial reports from various online fundraising platforms, such as JustGiving, and uploading them into the Fundraising database.

The maintenance of the Participants Fundraising Database and ensuring fundraisers are allocated a member of fundraising staff,

Raising requisitions in Oracle Finance Ledger, fulfilling online merchandise orders, stock control.

Counting, management, storage, and banking of cash and cheques.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.


Working for our organisation

Here at Velindre University NHS Trust we are extremely proud of the specialist services we provide across the whole of Wales in our cutting-edge Velindre Cancer Centre and our award-winning Welsh Blood Service, as well as the expertise of our corporate functions that bring the two divisions together. We are also fortunate to host the NHS Wales Shared Services Partnership and Health Technology Wales and have developed strong partnership working with these expert services.

Formed in 1994, the Trust has a dedicated workforce that continuously strives to provide the key principles of prudent healthcare through a wide array of roles. We play a vital role in the communities we support and have ambitious plans for the future to continue to improve the services we deliver. We strive to maintain our core values in everything we do by being; accountable, bold, caring and dynamic, and ensuring the best possible care for our patients and donors.

At Velindre University NHS Trust we aim to foster a culture of discovery, collaboration, and continuous improvement. We will achieve this by embedding research and innovation into everything we do, to deliver meaningful, measurable impact for our patients and communities.

If you want to work for an organisation that prides itself on making a real difference and offers exciting career opportunities then Velindre University NHS Trust is the place for you.

Visit our website to find out more


Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.


Person specification


Qualifications and/or Knowledge


Essential criteria

* Qualifications to demonstrate a sound educational background which include evidence of numeracy and literacy skills. Sound knowledge of administrative systems and office working procedures


Desirable criteria

* Knowledge of charitable sector work


Experience


Essential criteria

* Previous extensive administrative and financial processing experience in a busy service user focused environment is essential for this role. Experience of office working procedures
* Excellent Information Technology (IT) skills which should include the updating and maintenance of databases. Previous experience of working in a “people focused” background.


Desirable criteria

* Knowledge of online donation platforms such as JustGiving.


Apptitude and Ability


Essential criteria

* Excellent communication skills, both verbal and written Good telephone manner
* Excellent Information Technology (IT) skills, to include high degree of proficiency in Microsoft Office products


Desirable criteria

* Interest in pursuing a career in charitable sector/ NHS
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IMPORTANT NOTE FOR APPLICANTS:

Applications for our roles are carefully reviewed and shortlisted based on specific criteria, which varies from job to job. Using a generic application to apply for multiple roles or relying on automated AI application services, such as Lazy Apply or AI Apply, may not provide the necessary information, leading to your application not demonstrating how you meet the essential criteria. To ensure your application meets the criteria, we recommend submitting a tailored application that directly addresses the criteria listed in the Person Specification section of the advert

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