Overview
Join our fun, supportive team and kickstart your career in Account Management.
Location: Bromley, Kent
Working pattern: Office based with one day working from home (Friday)
Cleverbox is a leading design agency with a proven 25-year track record working with over 1,200 schools and colleges across the UK and internationally. We’re expanding quickly, and we’re on the lookout for a bright, driven Junior Account Manager with a passion for design to support our senior team while developing their own client-facing skills. The ideal candidate will possess confidence, a bubbly personality, and a passion for providing a great customer experience.
This is an exciting opportunity to thrive and grow within a trusted and established creative agency, with great growth potential and a reputation for success.
Responsibilities
* Support Account Managers with client communications and management of projects
* Begin taking ownership of small client accounts and projects
* Monitor project timelines and ensure deliverables are met
* Join client meetings, prepare agendas and follow up on actions
* Draft proposals and client reports
* Collaborate with design and technical teams to ensure quality assurance
* Contribute ideas to improve client experience
* Manage, qualify and distribute incoming sales leads
* Update, clean and manage our CRM database
* Actively engage with our clients to upsell our services
Skills & Qualities
* Educated to a minimum of A-Level or BTEC Standard
* Good interpersonal and communication skills – confident on calls and video meetings
* A natural problem solver who enjoys learning new skills and is keen to take responsibility
* Excellent verbal and written English with great attention to detail
* A conscientious worker with a strong work ethic and a can-do attitude
* Comfortable with Google Workspace/Microsoft Office and CRM basics
* Organised, accurate, proactive and ready to work as part of a team
* Interest in design/digital and a career in account management
* Prior office experience in sales, marketing or an office environment would be a bonus
Why Join Cleverbox?
* Work in a creative, ambitious design agency with a fun, supportive culture
* Get hands-on training and grow your skills fast with guidance from experienced team members
* Great progression opportunities in technical support or project management
* Take part in regular team discussions and CPD opportunities
* A role where no two days are the same - you’ll learn something new every day
To Apply
Send your CV and covering letter to jobs@cleverbox.co.uk - Please include your name and ref: JAM1025 in the subject line.
Timeline
Closing date for applications: Fri 19 Sept 2025
Initial remote interviews will take place on: Tue 30th Sept 2025
Note: Due to high application volumes, only shortlisted candidates will be contacted. You must be eligible to work in the UK with the minimum required level of experience and live within a one-hour commute of our Bromley studio, BR1 1DG.
Job details
* Location: Bromley, Kent
* Working pattern: Office based with one day working from home (Friday)
* Employment type: Full-time
* Job function: Sales and Business Development
* Industries: Design Services
Note: This refined description removes unrelated postings and preserves the core responsibilities, qualifications, and application details.
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