About Allica Bank Allica is the UK’s fastest growing company - and the fastest-growing financial technology (Fintech) firm ever. Our purpose is to help established SMEs, one of the last major underserved opportunities in Fintech. Established SMEs are the backbone of local communities - representing over a third of our economy - yet have been largely neglected both by traditional high street banks and modern fintech providers. Role Description We are looking for a Financial Crime Operations Administrator to support our Fraud and Customer Due Diligence (CDD) teams. This is an entry level operational role focused on completing key administrative tasks that support the bank’s financial crime processes. The role will involve maintaining accurate records, organising documentation and supporting the day to day activities of the Financial Crime team. This role is ideal for someone organised, detail focused and interested in developing experience within financial crime or fintech banking. Principal Accountabilities • Provide general administrative support across the Fraud and CDD teams. • Upload, organise and maintain customer documentation within internal systems. • Assist with Customer Due Diligence checks during onboarding and in life reviews. • Ensure required documents and data have been received, highlight missing information, and outreach to customers where additional information is required. • Support the logging and tracking of CDD & fraud alerts within internal systems. • Maintain internal trackers and case records to ensure accurate audit trails. • Update internal systems with customer and case information. • Work with internal teams to obtain documentation when required. • Support the wider Financial Crime team with general operational and administrative tasks. Personal Attributes & Experience • Ambition to support the Bank’s first line of defence teams, protecting against financial crime. • Strong organisational and administrative skills. • Excellent attention to detail. • Ability to manage multiple tasks and meet deadlines. • Comfortable working with data and internal systems. • Good written and verbal communication skills. • Basic Microsoft Office skills (Excel, Outlook, Word). Nice to Have • Previous administration or operations experience. • Exposure to banking, fintech or financial services. • A keen interest in financial crime & fraud prevention or compliance. Working at Allica Bank At Allica Bank we want to ensure our employees have the right tools and environment in which to succeed in their role and in support of our customers. Our employees are at the heart of everything we do, so our benefits are designed with you in mind: Full onboarding support and continued development opportunities Options for flexible working Regular social activities Pension contributions Discretionary bonus scheme Private health cover Life assurance Family friendly policies including enhanced Maternity & Paternity leave Don’t tick every box? Don’t worry if you don’t have all the skills or requirements listed on the job description. If you think you’ll be a good fit, we’d still love to hear from you! Flexible working We know the ‘9-to-5’ isn’t right for everyone. That’s why Allica Bank is fully committed to flexible and hybrid working. Please let us know what is best for you and, if we can, we will do our best to accommodate. Diversity We’re a diverse bunch here at Allica, with all kinds of experiences, backgrounds and lifestyles. Our openness and differences make us stronger, and we want everybody to feel comfortable bringing as much of themselves to work with them as they like.