Systems Development Manager, Region Services
Job ID: 3147063 | Amazon Support Services Pty Ltd
Applicants must be Australian citizens and hold or be eligible to obtain an Australian Government Security Clearance with the ability to successfully complete an Organisational Suitability Assessment. For more information regarding security clearances please visit https://www.agsva.gov.au/.
Key Job Responsibilities
* Develop and deploy operational tools to automate processes and reduce operational overhead
* Hire, develop, and mentor team members
* Work with other engineers to build and manage massively scaled services
* Diagnostic and resolve customer issues with engineering teams
* Track service health, identify and fix problems on complex systems at massive scale
* Collaborate with leading minds in distributed systems
* Participate in 24/7 on‑call rotation to troubleshoot high severity issues
Linux Knowledge
* Various distributions and their package management tools
* Permissions and permission management
* System logging and auditing
* Log parsing using grep, awk, sed, cut, tr, etc
* Remote access via SSH
* Knowledge of procfs & sysfs
* Linux tools (ip, ifconfig, netstat, tcpdump, strace, netcat, ping, telnet, etc)
* System monitoring tools (top, stat tools, etc)
* DNS and tools (bind, host, dig, nslookup, etc)
* Runlevel management tools (systemd, rc.d, inittab, chkconfig, etc)
General Development Tools & Practices
* Git (or other CM tools)
* Agile development
* CI/CD or development pipelines
Basic Qualifications
* 5+ years managing system or software development teams
* 7+ years hands‑on systems engineering and administrative work in networking, storage systems, operating systems
* 7+ years leading the definition and development of multi‑tier web services
* Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and live‑site operations
* Experience partnering with product or program management teams
Preferred Qualifications
* Professional software engineering & best practices for full software development life cycle, including coding standards, software architectures, code reviews, source control management, continuous deployments, testing, and operational excellence
* Systems engineering fundamentals (networking, storage, operating systems)
* Experience with AWS platforms, services, and design patterns
* Experience communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
Acknowledgement of Country
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of the land across Australia and respects their elders past and present. We extend our respect to all Aboriginal and Torres Strait Islander peoples.
Equal Opportunity Employment
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or any other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
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