Service Advisor
Location - Heathrow
Basic Salary: Up to £32,000, OTE £35,000 ( We do not provide sponsorship)
40 hours per week across 3 alternating shifts Monday to Friday:
5.30am to 2.30pm
8.00am to 5.00pm
10.00am to 7.00pm
Plus 1 in 3 Saturday mornings, 7.00am to midday (paid at 1.5 overtime rate)
(Minimum 2 years service advisor experience in the motor industry essential)
Ref: 28828
We are looking for an experienced Service Advisor to join the team of our very successful and well established clients in Heathrow. The successful candidate will be responsible for ensuring the highest levels of customer service and satisfaction, as well as providing professional advice and support.
Benefits: 30 Days Annual Leave including Bank Holidays
Additional leave with service loyalty (3yrs / 5yrs / 7yrs / 10yrs)
Holiday + Purchase Scheme (up to 3 days available to purchase)
Employer Statutory Pension Scheme
Free Class IV MOT per year
Mental Health First Aiders
Paternity pay Full 2 weeks pay
Personal Accident Scheme
Corporate uniform provided
Cycle to work scheme
Service Advisor Responsibilities:
Ensure the highest levels of customer service and satisfaction
Ensure all customer enquiries are answered promptly and professionally
Provide advice and support to customers regarding their vehicle
Ensure all paperwork is completed accurately and efficiently
Liaise with the workshop to ensure customer requirements are met
Maintain a high standard of housekeeping
Ensure all company processes and procedures are adhered to
Service Advisor Skills:
Excellent customer service skills
Good communication and interpersonal skills
Good administration skills
Ability to work well under pressure
Good time management
Ability to use Microsoft Office Suite and other computer systems
Consultant Yvonne Martin - Octane Recruitment
STHOJ
Service advisor
Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.
We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers.
Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
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