SHREWSBURY, UK (Hybrid Working - 3 days in the office per week)
A benchmarked salary between £57,400 to £72,400. Your salary level is determined by skills and experience within our progression framework.
ROLE OVERVIEW
We are seeking a Compliance Director to lead the development and oversight of our enterprise risk and compliance framework.
This role is focused on governance, clarity and enablement - ensuring that risks are properly understood, owned and managed across the business, without creating unnecessary operational friction.
The Director of Compliance will work closely with Finance, Legal, Access, Infrastructure and Operations to embed a scalable, pragmatic governance model aligned with both business needs and investor expectations.
RESPONSIBILITIES
Key responsibilities include, but are not limited to:
* Own and maintain Croud’s enterprise risk framework, aligned to ECI expectations
* Maintain and evolve the company risk register
* Lead monthly internal Risk & Compliance Committee
Information Security Governance (ISO27001)
* Provide governance oversight of the ISMS, working closely with Infrastructure / IT
* Support ISO27001 certification and ongoing compliance
* Ensure appropriate controls, monitoring and documentation are in place
* Coordinate internal and external audits
Data Protection & Privacy
* Oversee data protection policies, processes and breach management
* Ensure compliance with client data protection requirements
* Support contractual and operational data privacy considerations
Industry & Client Compliance
* Provide oversight of compliance with marketing regulations (e.g. ASA) and client-specific requirements
* Maintain clear internal guidance for high-risk sectors (e.g. alcohol)
* Support teams with pragmatic advice on compliance considerations
* Own AML policy and framework
* Ensure appropriate screening processes for clients, suppliers and freelancers
* Monitor and elevate high-risk cases
* Establish governance principles for the use of AI across the business
* Work with Infrastructure, Product and Creative teams to ensure responsible use of AI tools
* Balance risk mitigation with the need to enable innovation and competitiveness
PERSON SPECIFICATION
* Strong experience in compliance, risk or governance leadership roles
* Experience working within an ISO 270001 environment
* Strong understanding of information security and data protection
* Ability to balance risk with commercial and operational realities
* Comfortable working cross-functionally with senior stakeholders
* Experience building or evolving governance frameworks
COMPANY BENEFITS
* Sabbatical: Paid sabbatical at 7 years with an option to take it unpaid at 5 years
* 25 days holiday a year
* Discretionary annual performance based incentive
* Recruitment referrals bonus
* 2 Recharge Days each holiday year
* Ride to Work scheme
* Railcard
* Season Ticket loan
* Home office chair and home office screen
* Daily office perks: Free fruit, breakfast cereals, snacks, and tea & coffee
* Weekly treat: Enjoy a complimentary lunch on us every week
* Enhanced Primary and Secondary family leave as well as extended Parental Leave and Shared Family Leave
* Life insurance and income protection
* Medical Cash Plan
* Pension
* Curated 3rd party learning platform as well as access to Croud Campus (our bespoke learning and development platform)
* Peer to peer recognition scheme 'bonusly'
* Team off‑sites/regular socials
* Flexible working options
* Day to make a difference
Standard hours are from 9.00am to 5.30pm, there’s flexibility if agreed in advance with your line managers (it may also be necessary on occasions to work outside of these hours).
Croud is an equal opportunity employer and does not discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. All candidates will be assessed based on merit, qualifications and their ability to perform the requirements of the role.
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