Commercial Manager required (FTC)
This exciting role supports the company’s commercial and sales objectives through strategic planning, operational execution, and cross-functional collaboration. The position works closely with the Managing Director, Sales Director, and other department leads to drive revenue growth, manage promotional activity, and maintain key industry relationships.
Key Responsibilities
* Collaborate with the Managing Director and Sales Director to execute commercial strategies and priorities.
* Identify and propose innovative commercial opportunities to drive sales and support company growth objectives.
* Provide support to the Managing Director on various ad hoc projects and initiatives.
* Promotions & Pricing
* Assist in the development of promotional strategies alongside the Managing Director.
* Partner with the Director of Reservations & Customer Relations and the Sales Director to execute promotional activities.
* Prepare monthly reports analysing the performance of promotional campaigns.
* Monitor pricing and inventory to optimise promotional effectiveness and suggest improvements for future campaigns.
* Manage internal and external distribution of pricing and promotional materials.
* Act as the primary liaison with the U.S. Head Office for the day-to-day coordination of promotions, ensuring alignment with the UK and European markets.
* Communicate promotional details internally to ensure cross-departmental awareness and alignment.
* Sales & Commercial Agreements
* Generate monthly business performance reports using systems such as Tableau and Reportal.
* Support the Managing Director and Sales Director in setting and monitoring targets for commercial agreements.
* Conduct competitor pricing analysis and share insights with the Sales, Marketing, and Reservations teams.
* Team Management
* Provide training and day-to-day management of the Sales & Marketing Support Executive.
Sales & Marketing Support
* Collaborate with the Sales Director to respond to promotional requests from Business Development Managers and identify strategic solutions.
* Lead the creation and distribution of weekly promotional sheets to trade partners.
* Actively pursue new business opportunities by establishing industry contacts, providing training, and sharing product updates.
* Assist with the promotion and market management for the European region.
* Maintain strong relationships with travel agents and tour operators, in coordination with the Sales Support Team.
* Ensure timely responses (within 48 hours) to all agent and tour operator inquiries.
* Develop and implement initiatives to increase sales through agency and tour operator channels.
* Support the planning and execution of joint promotions, ship visits, and industry events.
* Collaborate with the Marketing Team to ensure accuracy and effectiveness of promotional materials and tactical offers.
* Support marketing campaigns and brochure production, including pricing and content validation, and provide design input as needed.
* Oversee the management and functionality of the UK and EU online booking portals.
* Manage the administration of reward programs and incentives for travel agents.
* Propose enhancements to internal systems, products, and operational workflows.
Package
* Salary £45,000
* Hybrid working - Surrey
* Excellent Holiday Benefits
Interested apply here now or email kelly@traveltraderecruitment.co.uk