Role: Customer Service Adviser
Location: Barnstaple
Salary: £24,162 - £28,170 per annum
Contract: Permanent
Hours: 37 hours per week
Are you a team player and love working alongside colleagues throughout the business to deliver a first-class service to customers?
Are you a whizz at computers and can get up to speed on a variety of computer systems in no time?
Are you resilient and can keep a cool head under pressure, turning tricky situations into positive ones?
If so, this could be the role for you!
North Devon Homes (NDH) is a registered charity providing affordable homes for people who need them. We are a housing association covering the North Devon area and have over 3,300 homes we provide accommodation to over 10,000 customers.
Were now seeking a Customer Service Adviser someone to act as first point of contact for our customers, ensuring queries (whether that be by phone, in person, or email) are dealt with in a positive, professional, and helpful manner. You will resolve issues or effectively signpost customers to specialist teams and partner agencies, giving informed guidance on a variety of NDH services to include repairs, re...