Skoda Aftersales Manager – Drive Excellence with Murray Group
Are you a proven Aftersales professional ready to take the next step in your career?
Murray Group are looking for a dedicated and commercially minded Aftersales Manager to lead our Skoda Retailer and inspire our talented service, parts and workshop teams.
This is an exciting opportunity for an experienced Aftersales Manager — or an ambitious Service Supervisor/Assistant Manager — who is passionate about customer care, team leadership, and delivering exceptional results.
What you'll be doing:
* Leading and motivating a multi-skilled Aftersales team across service, parts, workshop and drivers
* Driving performance through effective processes, data analysis, and innovative solutions
* Championing customer satisfaction and retention, ensuring exceptional standards at every touchpoint
* Delivering strong profitability and efficiency across service, parts and warranty
* Overseeing manufacturer audits, compliance, and service quality standards
* Managing stock, suppliers, sub-contractors and departmental assets with precision and control
* Creating a culture of coaching, development and accountability within the team
What we're looking for:
* A proven Aftersales Manager — or a rising talent ready to step up — with a strong track record of success
* A confident and approachable leader with excellent communication and coaching skills
* Commercial awareness with the ability to balance profit, performance, and outstanding customer care
* A forward-thinking professional who embraces innovation, problem-solving, and continuous improvement
* Someone with a detailed understanding of key Aftersales metrics including productivity, workshop loading, first-time fix rates, and customer satisfaction
What we offer in return:
* A competitive salary & bonus scheme designed to reward performance
* Company car
* Life Insurance & Health Cash Plan
* Company pension scheme
* Retailer car scheme
* Bike to Work Scheme
* 31+ days holiday
This is more than a management role — it's a chance to shape the success of our Aftersales operation, inspire a talented team, and play a key role in the continued growth of Murray Group.
Apply today and take the next step in your Aftersales career with Skoda and Murray Group.
Job Types: Full-time, Permanent
Pay: £40,000.00-£57,000.00 per year
Benefits:
* Additional leave
* Bereavement leave
* Company car
* Company events
* Company pension
* Cycle to work scheme
* Employee discount
* Free flu jabs
* Free parking
* Life insurance
* On-site parking
* Private medical insurance
* Referral programme
* Sick pay
* Store discount
Work Location: In person