Role Overview
Trade Counter Assistant / Driver. Hours: 22 per week, between 7am – 4:30pm Monday–Friday; 8am – 12pm Saturday rota. Salary: £29,080.48 per year (Pro‑Rata). Bonus/OTE: Up to £32,680.48 per year. Benefits: Healthcare Cash Plan, 3× Salary Life Assurance, High Street Discounts, Staff Discount. Base: Site Based.
Eurocell is a stock‑market listed PLC and the market leader for uPVC products within the building industry. We value our people and are looking for team players to grow with us.
Work‑Life Balance
* Christmas shutdown period.
* Occasional Saturdays on a rota basis.
* No working on Sundays.
* Branches close at 4:30pm during the week.
* FREE Healthcare plan for all employees.
* Exceptional monthly Branch Bonus and industry‑leading induction and training programmes.
* Excellent opportunities for career growth.
Responsibilities
* Hands‑on, lead by example, work closely with the Branch Manager and Supervisor in day‑to‑day operations.
* Trade counter sales to achieve targets, communicating product knowledge to customers.
* Provide exceptional customer service and support to new and existing customers.
* Pick, load and deliver products to customers via Eurocell’s 3.5 tonne flatbed trucks and LWB vans.
* Plan routes, drive safely and keep company vehicle clean.
* Support the Branch Manager with actions and activities on time, in full.
* Compliance with Health & Safety, company policies and procedures.
* Ensure excellence in customer service, operational standards and branch sales targets are achieved.
* Deliver sales targets while developing and maintaining positive customer relationships.
* Assist with the delivery of branch operations.
* Provide support and assistance to branch colleagues as required.
* Maintain branch standards – warehouse and stock management, front‑of‑house cleanliness and point of sale.
Requirements
* Passion and energy to deliver exceptional customer service and achieve business targets.
* Hands‑on, customer‑focused approach, confident and happy to serve customers and proactively engage with potential customers.
* Commercial approach to drive sales and maximise margins, ensuring customers leave happy.
* Good organisational skills, with ability to prioritise and use own initiative.
* Confident IT user, with experience of MS Office and industry‑standard software such as SAP.
* A full and valid driving licence is essential; an FLT licence could be an advantage.
* Previous branch stock‑take experience could be an advantage.
* Comfortable working in a small team and occasionally alone.
* Experience in a trade / builders merchant / retail, glazing or uPVC environment could be an advantage.
Benefits
* Very competitive basic salary.
* Excellent monthly bonus scheme.
* 25 days holiday plus statutory holidays – normally 33 days each year.
* Free Healthcare plan for all employees.
* Enhanced maternity and paternity benefit.
* Free Life Assurance Plan of 3× your annual salary during Christmas shutdown.
* Option to join the Eurocell Share Save Scheme at discounted rates.
* Company Pension Plan.
* Employee discount on Eurocell products.
* Discounts across many well‑known online and high‑street retailers.
* Training – e‑learning and on‑the‑job training for career development.
* Care First Employee Assistance Programme – 24/7 confidential support and advice.
* Colleague Referral Programme – pay for successful referrals.
* Excellent opportunities to grow with us and progress your career.
#J-18808-Ljbffr