Location: Banbury
Aftersales Advisor at Eden Banbury
We are looking for an Aftersales Advisor to join our team at Eden Banbury. You should possess excellent customer service skills, be presentable, professional, reliable, and a dedicated team player. Motor trade experience or retail customer service experience would be advantageous but is not essential. You will assist incoming customers on a daily basis as well as talking to prospective customers. As you will be working as part of a team, good communication skills and IT skills are essential as well as being able to work on your own initiative as and when required, and the ability to prioritise your own workload.
Responsibilities
Assist incoming customers on a daily basis, engage prospective customers, use IT tools to provide service, work independently and prioritise workload, uphold communication standards.
Qualifications
Excellent customer service skills, professional appearance, reliability, team player, experience in motor trade or retail customer service a plus, good communication and IT skills, self‑motivated.
Benefits
* Rewarding loyalty with up to 33 days holiday per annum;
* Access to Perkbox, a platform which offers Eden colleagues hundreds of perks and discounts;
* Discounts on new and used vehicle purchases (as well as servicing and repairs) for colleagues and their families;
* An extra paid day off each year in addition to your holiday allowance to attend family/celebratory events;
* A paid day off on your birthday;
* Death in Service benefit of 4 x salary;
* Workplace pension scheme offering enhanced employer contributions;
* Flexible working hours;
* Cycle to Work bike purchase scheme through salary exchange;
* Access to Eden Elite, an in‑house management development scheme;
* Comprehensive in‑house training with a dedicated training department;
* Eden Special Occasion Limo, which is loaned to colleagues, free of charge, for family/celebratory events.
Seniority level
Entry level
Employment type
Full‑time
Job function
Other
Industries
Motor Vehicle Manufacturing
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