Our client in Horsham is looking for a facilities administrator to join their team on a temporary basis. The role is expected to last until the end of July, possibly longer.
Shifts are 8am-5pm, Monday to Friday. Rate of pay is £12.60ph.
What you'll do:
1. Identify client requirements through telephone, request portal, and e-mail communications. Raise and manage to completion PPM and reactive work orders in a CAFM System to deliver KPIs.
2. Record and respond to compliments and complaints.
3. Produce quotations, chase approvals and arrange for work to be carried out via raising purchase orders to subcontractors and arranging for access to site.
4. Maintain and update the CAFM work order records to ensure complete clarity of job progress, managing work in progress and ensure timely closure.
5. Achieve closure of work orders to financial deadlines to ensure prompt payment.
6. Take ownership for managing work orders from the first telephone call through to client feedback following completed works and manage electronic filing.
7. Develop strong relationships with the client, direct customers, colleagues, and subcontractors, sharing knowledge and experience with the wider team.
8. To comply with instructions relating to security and confiden...