Overview
Cemeteries lay at the heart of our community, providing an essential service at the time of burial and maintaining a lifelong connection to loved ones. We are seeking a dynamic and focused individual to join the Countryside & Coast Team, focusing on supporting all aspects of the cemetery and bereavement services within the district. You will be required to ensure that burials and interments are carried out following existing policies and procedures, that legal requirements are met, and that all matters are dealt with in an efficient and sensitive way.
Responsibilities
* To assist in the legal and efficient burial or exhumation (in rare cases) of all deceased.
* To ensure the keeping of accurate records and meeting statutory requirements of the Burial Act and, if required, to rectify any historical issues accordingly.
* To assist with memorial safety (training will be given), and all customer queries and questions.
* To support the Cemeteries and Bereavement Services Team Leader in the management of external contractors. These may include funeral directors, Coroner's office, Registrar for deaths, grave diggers, stone masons, and various volunteer services.
* To ensure operational delivery of tasks are delivered. This will include attending meetings at cemeteries and full days at the office to work alongside the wider team.
* To support in the planning and delivery of projects associated with the service.
* To understand regulations and legislation which are tightly controlled.
* To support the long-term planning and production of service delivery plans including projects such as cemetery expansion plan(s), digitalisation of records.
* To support the maintenance of sufficient financial records of transactions in accordance with the Council's Financial Regulations and Standing Orders.
* To assist with external contractors and customers regarding specific needs and complaints with the ability to be able to resolve quickly and effectively.
* Support wherever required to ensure the Councils cemeteries are maintained at the correct standards.
Disability Confident
We are particularly seeking applicants who have experience of working within a Cemetery service environment and dealing with members of the public in an appropriate manner., Disability Confident
About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .
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