Role: IT Support Engineer
Location: Preston, Lancashire
Salary: £26,000 - £32,000 DOE
We are looking for an enthusiastic 1st/2nd Line IT Engineer to join our clients growing team in Preston. The successful candidate will be responsible for providing technical support to internal users. From handling day-to-day support requests to getting involved in project work and system improvements.
Benefits:
* 25 days holidays, plus bank holidays
* On site free parking
* Professional development opportunities
* Paid Certifications: Microsoft Partners
* Free breakfasts, regular free lunches, socials, etc
Key Responsibilities:
* Be the first point of contact for staff with technical issues
* Be willing to help out and contribute to the build of hardware
* Respond to queries via phone, email and other channels
* Diagnose technical issues and provide solutions
* Provide customer service and liaise with other departments
Skills and Requirements:
1. Able to support users at a 1st/2nd line base
2. Good knowledge of computer hardware and software
3. Experience with Windows and/or Mac operating systems
4. Laptop, PC, printer support/troubleshooting
5. Excellent customer service and communication skills
6. Strong writte...