The Travel Designer & Concierge is a key role and support as we expand: you will challenge standard marks of luxury, planning travel in a modern, sophisticated way. The role will provide personalised planning and tailor itineraries according to our clients' preferences and style, creating experiences and more. We are looking for a go-getter and multi-tasker. The role will be remote on a part or full-time basis.
A day in the life of a Voyager Travel Designer is dynamic and varied, encompassing everything from availability checks, liaising with clients and partners, generating itineraries, and confirming reservations, to leading the creative conception of one-of-a-kind experiences as well as marketing, and identifying undiscovered or underestimated destinations. The role will also encompass supporting the addition of properties to the collection and keeping Voyager’s database up-to-date.
As part of the Voyager team, you will:
- Design logistical bespoke proposals & itineraries based on a client’s needs, preferences and travel requirements
- Liaise and build relationships with DMCs, hotels and properties to check rates and availability, and manage reservations, special requests and payments.
- Finalise detailed itineraries, ensuring all documentation is presented in the Voyager voice and style.
- Concierge support - heavy itinerary planning and trip support
- Manage the sending of member materials
- Monitor and report on booking progress
- Issue member invoices and tracking trip payments
- Assist clients during travel to ensure every trip is seamless
- Ad-hoc marketing support
Successful candidates will possess:
- Language proficient: English and other languages, French, Italian or Spanish are a plus
- Key qualities: multi-tasker, detail-oriented, flexibility, passion and trustworthiness
- Travel experience and industry knowledge are essential
- A strong sense of curiosity and a desire to celebrate the diverse beauty of the world
- Excellent organisational skills with a proven track record of balancing multiple assignments and changing priorities while completing all tasks on time and to a high standard
- Excellent attention to detail and an instinct for managing complex logistics
- Solutions-oriented, positive attitude, team player
- High-level written and verbal communication skills
Let us know about you:
1. In which destinations do you consider yourself well-versed enough to organise an immersive trip?
2. What are your favourite destinations and hotels in Europe?
3. When were you happiest on the road? (Tell us where and describe the experience)
4. Do you speak other languages? If so, please specify.
Voyager Perks:
* Remote working & physical meet-ups
* Travel perks & industry rates
* At least 1 FAM trip per year