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Hearing aid dispenser

Inverness
Permanent
Sensory AO Recruitment
Posted: 11 May
Offer description

Audiologist / Hearing Aid Dispenser

Location: Multi Site Clinical team covering areas like Nairn, Inverness and Keith

Salary: Competitive base salary (circa £35,000 Per Annum, dependent on experience). £5,000 car allowance. Uncapped commission (OTE £85,000–£100,000 Per Annum+)


Who we are looking

We are seeking a qualified and patient-focused Audiologist / Hearing Aid Dispenser to join a well-established, multi-site clinical team. This is a primarily clinic-based role offering the opportunity to deliver high-quality audiological care within a supportive and collaborative environment.

You will take full ownership of the patient journey, from initial assessment through to fitting and long-term aftercare, working closely with optical colleagues and front-of-house teams to deliver a seamless patient experience.


Key Responsibilities

* Conduct comprehensive hearing assessments and diagnostic testing.
* Perform ear examinations and ear health checks.
* Provide hearing aid consultations, fittings, and programming.
* Deliver ongoing aftercare, servicing, and patient rehabilitation.
* Carry out microsuction wax removal (training provided if required).
* Manage clinic diaries and appointment schedules.
* Maintain accurate clinical records and patient documentation.
* Liaise with hearing aid manufacturers and suppliers.
* Support stock management and equipment maintenance.


Patient Journey

* Patients typically enter via an optical screening/referral pathway
* Full ownership of care from:
* Assessment (60 mins)
* Health checks (30 mins)
* Fittings (60 mins)
* Follow-ups (40 mins)
* Supported by an internal marketing function and strong patient flow


Service Offering

* Hearing assessments & screening
* Microsuction wax removal (gold standard)
* Hearing aid consultation & fitting
* Ongoing aftercare and servicing
* Up to 5-year warranties and 60-day guarantee


Hearsmart Appointment

* Combined ear health check and wax removal
* HD visualisation for patient education
* Optional hearing screening

Pricing Structure:

* £70 (both ears)
* £50 (one ear)
* £25 consultation (if no wax present)

Hearing Aid Portfolio:

* Invisible titanium devices
* Rechargeable solutions
* App-connected technology

Price Bands:

* Bronze: £1,495+
* Silver: £2,795+
* Gold: £3,195+
* Platinum: £3,695+


Working Environment

* Clinic-based role across key locations (including Nairn, Inverness, and Keith).
* Part of a wider network of 42 practices and ~350 staff.
* Strong collaboration between optical and audiology teams
* Optical teams assist with screening and minor repairs
* Front-of-house manages 80% of administrative workload.


Systems & Equipment

* Otometrics
* Oracle
* NOAH & Optix
* Access to leading hearing aid manufacturers:
* Oticon
* Sonova (Phonak / Unitron)
* Starkey
* Resound


Candidate Requirements

* RHAD qualification or BSc in Audiology.
* Open to both NHS and private sector backgrounds.
* Newly qualified candidates welcome.
* Full UK driving licence.
* Willingness to travel between clinic locations.


Key Competencies

* Strong clinical expertise and attention to detail.
* Patient-first, ethical approach to care.
* Ability to work efficiently in a fast-paced clinic environment.
* Excellent communication and interpersonal skills.
* Collaborative mindset within a multidisciplinary team.


Salary & Benefits


Compensation

* Competitive base salary (circa £35,000, dependent on experience).
* £5,000 car allowance.
* Uncapped commission (OTE £85,000–£100,000+).


Benefits

* 34 days annual leave (including bank holidays)
* Enhanced sick pay
* Pension scheme
* Staff discounts:
* 2 fully funded optical vouchers per year
* 6 family vouchers (50% off)
* Hearing aid discounts for staff and family
* Access to employee benefits platform


Additional Information

* Typical working hours: Monday–Friday, 9:00am –17:00pm
* Strong focus on CPD and ongoing training.
* Access to modern equipment and established patient base.
* Structured clinical templates and appointment times.


Culture & Values

* Patient-first care.
* Clinical excellence.
* Continuous professional development.
* Collaborative and supportive team environment.


Ideal candidates will be

* Clinically confident and patient-centric.
* Strong communicators.
* Not sales-driven, with a focus on ethical care.
* Aligned with a modern, professional clinical culture.

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