Job Description
Copper Area Manager- Service Delivery
MJ QUINN INTEGRATED SERVICE
Job description
We are excited to announce we are actively seeking an Copper Area Manager in the Service Delivery department. The position will be field based covering the West London/ Herts area
Salary- £37,000
Working Hours- Between 8:00am- 20:00pm (Monday- Friday)
Company Vehicle given (van)
Who are MJ Quinn
MJ Quinn are an established national organisation, with contracts covering the length and breadth of the UK and Ireland. At MJ Quinn we believe in creating great connections with our customers, our people, and our world. Even though our company is growing our values continue to be at the heart of everything we do.
As the Copper Area Manager, you will be responsible for a team of engineers providing leadership, support, direction, and feedback for their role. Managing the local area ensuring Service Delivery targets are achieved.
Your role will include:
* Managing the team within budget constraints and seeks every opportunity to reduce cost and maximise bottom line revenue growth.
* Ensure all team members are skilled, kitted and accredited to the standards expected by the client.
* Manages the performance and the continuous improvement of team members through development, recognition, effective communications, field visits and FPQ checks.
* Ensures that each team member is aware of the team, their individual targets and is committed to playing a full part in achieving them.
Technical Expertise & Service Delivery
* Identifies opportunities for multi skilling and cross project working on the patch to help deliver the most efficient and effective field structure across MJ Quinn.
* Seeks every opportunity to reduce cost and maximise bottom line revenue growth.
* Ensures safety and quality checks are carried out in accordance with MJ Quinn policy.
Experience
* Managerial experience in a similar role (Telecommunications industry essential)
* Copper background
* Hold a full UK driving license (no more than 6 points)
* Computer literate
* Ability to communicate effectively with clients
* Willing to Undertake relevant training and development
Desirables:
* Managerial/supervisor experience
* Knowledge of the BT network
* Understanding of the Copper network
* Full UK driver’s license
Benefits packages:
* Competitive salary
* Medicash Scheme
* Pension Scheme
* Gym & Retail Discounts
* X2 Life Assurance
* Company pension
* Cycle to work scheme.
Diversity Statement
At MJ Quinn, we value diversity and are committed to creating an inclusive, equitable workforce. We welcome applications from candidates of all backgrounds and do not discriminate on the basis of age, disability, gender, marriage & civil partnerships, pregnancy & maternity, race, religion or belief, sex, or sexual orientation. Join us in building a team as diverse as the communities we serve.
Should you feel you have similar experience and you’re looking for a new challenge then we would love to hear from you!
Job Types: Full-time, Permanent