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Regional service manager

Sodexo
Service manager
Posted: 4 October
Offer description

Sodexo South Yorkshire, United Kingdom


Job Overview

Regional Operations Manager responsible for day-to-day management, coordination, and control of all contract activities within the designated region. The role focuses on delivering exceptional service, driving profitability, operational efficiency, and strong team performance across sites in the South Yorkshire region.


What You’ll Do

* Lead, develop, and motivate a high-performing onsite team to deliver services of the highest quality, in line with contract specifications and Service Level Agreements (SLAs).
* Take full accountability for operational service delivery, financial management, client relationships, compliance, and people management across all designated sites.
* Manage the regional P&L, maximise profitability, and ensure effective cost control.
* Act as the operational interface between clients and senior management, promoting positive relationships and ensuring client satisfaction.
* Drive continuous improvement, innovation, and operational excellence across systems, processes, and services.
* Ensure compliance with statutory regulations, company policies, and contractual obligations, maintaining health, safety, and wellbeing standards.
* Support business development and account strategy, identifying opportunities for growth and additional services.
* Implement Sodexo’s mission, values, and strategies to uphold brand integrity and service excellence.


Essential

* Proven experience in operational management in a similar environment.
* Strong people management skills, including recruitment, training, and performance management.
* Ability to interpret financial and commercial information to drive decisions.
* Excellent communication, interpersonal, and numerical skills.
* Proficiency in Microsoft Office (Word, Excel, Outlook).
* Self-motivated, able to manage multiple priorities and work independently.


Desirable

* IOSH Managing Safely qualification.
* Experience managing conflicting expectations of clients and consumers within a single business area.


What We Offer

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you, act with purpose, and have an impact through everyday actions.

* Mental health & wellbeing support
* Employee Assistance Programme for personal, legal, and financial advice
* 24/7 virtual GP & lifestyle rewards
* Discounts for you & family
* Financial tools & retirement plan
* Cycle to Work & Paid volunteering day

Ready to be part of something greater? Apply today!


Attachments

* 2025 Benefits UK Brochure V9.pdf

Seniority level: Director

Employment type: Full-time

Job function: Other

Industry: Facilities Services

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