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Services assistant

Edinburgh
Sainsbury
Service assistant
Posted: 3 October
Offer description

Overview

Our stores are fast-paced environments where no two days are ever the same and food is our passion. They are at the heart of the local community providing outstanding value, unbeatable quality and great service. As one of our Services Assistants, you’ll be the special ingredient that provides the very best shopping experience for our customers.


Eligibility

* You must be above the school-leaver age in your country (School leaving age - GOV.UK).
* If the shifts for this role cover hours earlier than 6am or later than 11pm, you will need to be at least 18 years of age.
* You must have Right to Work eligibility in the UK.


What you’ll be doing

* Always being on hand to serve and support customers on our checkouts, self-service tills, and kiosks, or even our petrol stations, and proactively offering help
* Picking and selecting the best quality products on the shop floor for customers using our On-demand grocery ordering service and assisting with Click & Collect parcels
* Build great knowledge about our products, services and promotions to help provide recommendations
* Dealing with complaints, refunds, shelf tickets and advertising
* Working flexibly across the store as needed


What makes a great Sainsbury’s Colleague

* Friendly and welcoming with a genuine enthusiasm for helping customers
* Thrives in a fast-paced, physical and high-energy environment and works well in a team
* Takes responsibility for owning tasks and uses initiative to solve problems
* Willing to work flexibly across the store and be fully trained in a variety of skills to learn and develop
* Comfortable learning to use new digital tools and technology
* Great attention to detail, keeping the store clean and organized to create the best shopping experience


Rewards and benefits

* Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day
* Free food and hot drinks provided for colleagues in all stores
* Generous holiday entitlement based on hours worked, plus maternity and paternity leave
* Pension – company contributions match between 4-7.5%
* Sainsbury’s share schemes – buy shares at discounted prices
* Shopping discounts on gym memberships, restaurants, holidays, vouchers and more
* Wellbeing support – including free access to our Employee Assistance Programme


Additional information

Please note that vacancies may close quickly, so we encourage candidates to apply at their earliest convenience. We are committed to being an inclusive retailer where every colleague can achieve their full potential and every customer feels welcome.

Should you require any reasonable adjustments during the application or interview stages, please let us know and we will endeavour to support you.

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