Job Summary
NHSBT has a vision to ensure that every patient gets the donation that they need. Having a resilient donor base is a crucial enabler for that and we are seeking a Programme Director with a track record of leading customer centric supply chain improvement programmes to sustainably increase the size of the donor base.
You will join the organisation at a time of great opportunity, taking decisions and implementing major changes that will further improve the life-saving services we provide.
You will be responsible for leading the delivery of a number of initiatives to increase the size of the donor base, addressing targeted acquisition, retention and operational aspects. Working with operational leads, you will ensure that the benefits from existing projects are delivered whilst using a programmatic agile approach to modify approaches so that the overall programme objectives are delivered.
You will be accountable to the programme senior responsible owner who is a Director and sits on the Executive Team and Board.
Main duties of the job
In this role, you will be responsible for leading a large-scale change programme, to improve the resilience of our Blood Donor Bases.Key responsibilities include:
1. Reviewing and delivering programme outcomes and benefits.
2. Overseeing the design and implementation of change impact plans to minimise disruption, ensure high adoption, and sustain changes.
3. Ensuring timely and on-budget delivery in line with the business case and programme plans.
4. Managing programme governance, addressing risks and issues, maintaining change controls, and identifying broader impacts.
5. Supporting the SRO by guiding programme development and resolving any issues within the Programme
6. Building a high-performing, accountable team focused on delivery.
7. Continuously aligning resource capacity and capability to programme needs, managing competing demands for shared resources.
8. Leading stakeholder relationships to gain buy-in for programme objectives and outcomes, and communicating these effectively.
9. Maintaining relationships with all levels of stakeholders, including the Board.
10. Identifying opportunities for quality and service improvements.
11. Collaborating with external organisations, including suppliers, to create a conducive environment for meeting programme requirements.
12. Managing the programme budget while seeking opportunities for efficiency and value for money.
You will be required to travel and spend time away from base, which will involve working irregular hours and overnight stays when required, with prior notice
About You
Experience and Knowledge
13. Experience of operational supply chain management improvement programmes with a customer first mindset
14. Extensive experience of leading, influencing and motivating multiple senior stakeholders to work together to successfully deliver programme outcomes
15. Experience providing escalation and resolution points for programme risks and issue and monitoring risks and issues across large complex programmes and portfolios
16. Extensive experience of creating outline and detailed mandates, business cases and programme / project briefs for Board / Executive level scrutiny and approval
17. Proven knowledge and experience of planning and implementing robust benefits tracking regimes with a track record of attainment
18. Experience in maximising opportunities to realise measurable benefits from investment
19. Knowledge and experience of managing project and programme budgets, contributing to financial budget forecasts, and driving initiatives
20. Significant experience of applying project and programme practices, tools and techniques and using effective quality, risk & issue management, and planning strategies
21. Experience of designing and implementing fit for purpose governance with clear roles and responsibilities for the programme team
22. Experience of planning and managing reviews at appropriate assurance points during all stages of the project life cycle to provide evaluations of progress against time, cost, quality, compliance, and ongoing viability
23. Ensures that lessons learned are captured throughout the lifecycle; identifies and applies previous lessons learned (including those from other projects and programmes) to ensure continuous improvement
Qualifications and Training
24. Educated to a master’s degree Level or equivalent qualification.
25. Postgraduate study in leadership and management or equivalent experience at a senior level.
26. Recognised qualifications in project and programme management methodology e.g., Agile, PRINCE2, MSP.
27. Post-graduate study in Finance management or equivalent knowledge and experience.
28. Demonstrates commitment to own continued professional development (CPD)