Job Description
Join Our Team as a Business Change Analyst
Location: Chesterfield, Derbyshire
An exciting opportunity has come available for a Business Change Analyst at our Chesterfield site within the Member Services Business Change team. They are responsible for delivering on key strategic, regulatory, digital and IT change projects across Brightwell member services. Within this role you will play a key role in driving transformation by analysing processes, engaging stakeholders, and delivering effective data-driven change aligned with strategic goals.
What you’ll do:
1. Primary role to both coordinate and deliver user acceptance testing within agreed timescales, working between team to ensure resourcing, plans, scripts and evidence are all aligned.
2. Lead business research, mapping end to end business process identifying pain points and opportunities for improvement.
3. Analyse business and operational requirements, problems, and opportunities, seeking and describing effective solutions and requirements.
4. Expertise in using data analysis tools and techniques to interrogate data, identifying root cause, leading to actionable outcomes.
5. Close engagement with 3rd party suppliers to communicate business requirements, accurately agree technical solutions and determine time...