Part Time Claims Administrator - Kidderminster, DY10
Join a friendly, growing team where your organisation skills help keep projects on track — all within a flexible 3-day week. Safeline Environmental is looking for a part-time Claims Administrator to join our office team in Kidderminster.
This is a key administrative role supporting our operations by managing claims and coordinating asbestos removal projects.
3 days a week – Monday and Friday required, with either Wednesday or Thursday as the 3rd day depending on your preference. 8:30am - 17:00pm
Key Responsibilities
Support the management team to ensure daily administrative tasks are completed.
Answer incoming calls professionally and direct enquiries appropriately.
Liaise with clients, contractors, and policyholders to schedule asbestos removal works.
Prepare daily documentation for operatives (e.g., project info sheets, risk assessments, method statements).
Check and collect all job-related paperwork and photographic records from operatives.
Schedule asbestos sampling appointments and issue necessary paperwork.
Maintain and update our claims management systems.
Monitor and help achieve service level agreements (SLAs).
Manage projects from instruction through to completion.
Maintain positive relationships with clients.
Carry out general office duties such as scanning, filing, and document handling.
Candidate Requirements
Previous experience in administration (preferably claims or project-based).
Confident IT user with good working knowledge of Microsoft Office.
Strong organisational skills and attention to detail.
Able to work independently and manage workloads effectively.
Good communication skills (both telephone and email).
Willingness to learn and follow company procedures.
Driving licence required (due to office location DY10).
The successful candidate will receive pay of up to £12.21 per hour depending on experience and in line with age-related minimum wage requirements.
You are entitled to 17 days paid holiday per year (pro rata, inclusive of bank holidays). After one year with the company, birthdays are given as holiday.
About Us
Safeline Environmental is a leading asbestos removal and management company with over 50 employees, working nationally across a wide range of sectors. We are proud to deliver professional and reliable services to insurance companies, commercial clients, and private individuals.
We regret we can only consider applicants who are authorised to work in the UK