The Centre Administrator Apprentice is responsible for managing the day‑to‑day administrative and operational functions of the training centre. The role ensures the smooth delivery of training programmes by coordinating schedules, maintaining accurate learner records, supporting trainers, and providing high‑quality customer service.
As part of professional development, the postholder will undertake and be supported to achieve Business Administration Level 2 and Level 3 qualifications during the contract period. The length of the apprenticeship is 12 months and the employer is Journey Training.
Key Responsibilities
* Schedule and coordinate training sessions, courses, and workshops
* Manage learner enrolments, registrations, and course allocations
* Maintain accurate records of trainees, attendance, assessments, and certifications
* Update and manage learner data on the Learning Management System (LMS)
* Act as the first point of contact for trainee and public inquiries
* Provide administrative support to trainers and facilitators
* Liaise with internal teams, external trainers, and partners
* Communicate course information, schedules, and updates clearly and professionally
* Oversee classroom setups, equipment, and training materials
Skills and Qualification
* Strong organisational and multitasking skills
* Excellent communication and interpersonal abilities
* High attention to detail and accuracy
* Proficiency in Microsoft Office and/or administrative systems
* Ability to work independently and as part of a team
Attributes
* Professional and approachable manner
* Reliable, flexible, and proactive
* Willingness to learn and develop new skills
* Ability to manage confidential information
* 2‑4 Weeks Work Trail Available
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