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We are looking for a highly organised and proactive Admin to join our busy care office for a 6-month fixed-term role. This position is key to keeping our operations running smoothly, supporting our care teams, and ensuring we meet high standards for service and compliance.
Key Responsibilities
1. Scheduling & Coordination
Send weekly and daily rotas to clients promptly and professionally.
Update and re-send schedules when changes occur.
Highlight any coverage gaps or urgent issues to the relevant coordinators.
2. Recruitment Support
Screen applications and arrange interviews.
Follow up with candidates to collect documentation and support onboarding.
Maintain recruitment trackers and applicant files (both digital and physical).
3. Compliance Monitoring
Chase staff to book supervisions and live monitoring sessions.
Track DBS expiry dates, training deadlines, and other compliance requirements.
Report recurring issues to the office team.
Follow up on missing documents or mandatory training.
4. Training Administration
Book internal and external training sessions.
Prepare materials such as booklets, agendas, and sign-in sheets.
Update training records to meet Caremark and CQC requirements.
5. Communication & Enquiries
Answer calls professionally and take accurate messages.
Monitor shared inboxes for referrals and new care package enquiries.
Escalate urgent matters quickly to the right team member.
6. General Office Support
File, scan, and maintain accurate digital records.
Keep the office calendar up to date with reviews, training, and supervisions.
Provide administrative support to the care and coordination teams as needed.
About You
* Previous admin experience in a busy office environment (care sector experience is an advantage).
* Excellent organisational skills and attention to detail.
* Confident with Microsoft Office and comfortable managing digital records.
* Professional telephone manner and strong written communication skills.
* Ability to prioritise tasks and work under pressure.
What We Offer
* £18,000 per year (pro rata for 6 months).
* Supportive and friendly team environment.
* Opportunities to build your skills in a professional care setting.
* The chance to make a positive impact on the quality of care we deliver.
If you are detail-focused, organised, and thrive in a fast-paced, people-focused role, we’d love to hear from you.
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