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Travel operations administrator

London
Operations administrator
Posted: 12h ago
Offer description

About SailGP is the world’s most exciting racing on-water. The annual, global championship – established in 2018 and about to head into its’ 5th season – features national teams battling in short, intense races at iconic stadium-style venues across the globe. The high-tech, high-speed action features the sailing's best athletes racing in identical hydrofoiling F50 catamarans, flying at speeds approaching 100 km/h who compete for the sport's top prize money, with US$4.3 million at stake over the season. SailGP is a global organization with defined values that shape the culture of its diverse team: deliver quality, break boundaries, make an impact, stand together and strike a balance. Job Summary: Provides administrative support across Travel Operations, ensuring systems, communications, financial processes, and data are managed accurately and efficiently across event and non-event travel activity. Key Responsibilities: Travel Inbox Management Manage the central travel inbox Triage incoming queries and respond where appropriate Route queries to the relevant coordinator and track responses where required Communications Issue all traveller communications, including travel details, pre-event information, and updates Schedule and distribute communications in line with agreed timelines Maintain and update communication templates to ensure consistency across all events Data & Systems Management Maintain accurate traveller data across all platforms and systems Manage traveller profiles, including passport and visa tracking Set up events and maintain data within relevant systems and tracking tools Ensure all travel data is accurate, up to date, and aligned across systems Immigration & Documentation Support Track and log immigration requirements across events Support the preparation of visa documentation, including invitation and support letters Assist with the creation and maintenance of immigration guidance and supporting documentation Financial & Procurement Administration Manage the Gatekeeper process for Travel Operations Raise, track, and maintain purchase orders in line with approved budgets Monitor purchase order status and proactively chase approvals and progress Support the coordination of contract documentation and ensure timely execution Maintain accurate records of all financial and contractual documentation Reporting & Administration Support the preparation of post-event reporting data Maintain tracking logs for bookings, changes, and traveller activity Manage central documentation, including shared drives and internal systems Support the continuous improvement of Travel Operations processes and documentation About You Highly organised with strong attention to detail and accuracy Able to manage multiple tasks and priorities in a fast-paced environment Strong administrative skills with a structured and methodical approach to work Confident managing data, systems, and documentation with a high level of accuracy Clear and professional written and verbal communication skills Proactive and responsive, with the ability to follow up and track tasks through to completion Comfortable working as part of a small team and supporting multiple stakeholders Able to work to deadlines and maintain consistency across a high volume of activity Positive, reliable, and adaptable approach to work Key Expectations Live SailGP's values and contribute to a positive culture. Champion an inclusive environment where diversity is valued. Actively contribute to the continuous improvement of travel processes and procedures, ensuring they remain relevant and effective. Location: London, United Kingdom SailGP is proud to be an equal opportunity workplace committed to building a team culture that celebrates diversity and inclusion.

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