Company Overview:
AMS Group are a full-service professional services firm that create value for mid-market businesses. We do this through our exceptional technical delivery teams and our personalised client approach.
Our vision is to be the best advisory-led professional services firm in the mid-market.
We are a fast-growing and ambitious advisory-led professional services firm, with a clear strategy for the next phase of our growth plan.
Our services within the Group include Audit & Accounting, Tax (Capital Allowances, Private Client, Innovations, Tax Investigations and VAT), and Advisory (Corporate Finance, Business Recovery, Debt Advisory and Insurance).
We've achieved 36% year on year growth in revenue, we now employ over 225 employees, with an average client satisfaction score of 98%. We are looking to increase our growth trajectory throughout 2025 and beyond.
Key responsibilities
· Draft, format, and proofread a wide range of legal and business documents—including correspondence, contracts, meeting notes, and reports—for fee earners, ensuring accuracy, consistency, and confidentiality.
· Answer incoming calls with professionalism, take clear and concise messages, and relay them promptly. Proactively redirect callers to appropriate departments or personnel to ensure smooth communication flow.
· Filter and transfer calls to the relevant team members, maintaining a courteous and efficient approach that reflects the firm's standards of client care.
· Organize and schedule meetings for fee earners based on their availability and priorities, including booking rooms, sending calendar invites, and preparing necessary documentation.
· Monitor and manage fee earners' inboxes and calendars, flagging urgent requests, organising workflows, and ensuring key deadlines and appointments are met.
· Welcome clients and visitors in a warm and professional manner, ensuring the reception area is well-presented and providing assistance as needed during their visit.
· Scan hardcopy records, incoming post, and client files for digital archiving, maintaining accurate documentation in line with firm policies and GDPR requirements.
· Sort, scan, and distribute incoming mail to the relevant departments. Manage the preparation and dispatch of outgoing mail, including timely trips to the post office when required.
· Scanning the post and taking it to the post office
· Performing various ad hoc administrative / secretarial duties with efficiency as and when required
· Oversee the redirection of incoming and outgoing mail to ensure timely and accurate delivery across departments or to external stakeholders.
· Scan and digitally archive confidential documents and client files, maintaining meticulous records in line with data protection policies.
· Monitor and manage inventory of office stationery and consumables, placing orders as needed to support uninterrupted operations.
· Receive and log client records upon arrival, ensuring accurate documentation and secure storage for easy retrieval.
· Organize the safe booking out of client records to internal teams or external parties, maintaining detailed tracking to prevent loss or delays.
Skills and experience required:
· Proven administrative experience in a professional office environment, preferably within an accountancy or legal setting.
· Excellent typing and document preparation skills.
· Strong communication abilities, both verbal and written, with a confident and professional phone manner
· Proficiency in managing calendars and emails, including scheduling meetings and prioritizing tasks for multiple team members
· Exceptional attention to detail, particularly in proofreading documents, logging records, and maintaining accurate tracking systems
· Professional and welcoming demeanour when greeting visitors and liaising with clients
· Competence in scanning, archiving, and document management systems, with basic IT skills and experience using office software
· Organisational skills, with the ability to manage mail duties, book records in and out, and keep supplies stocked
· Ability to handle ad hoc tasks and adapt to changing priorities, working independently and as part of a team
· Reliable time management and punctuality, especially when managing post office visits and supporting operational needs
Salary & Benefits
· Salary of circa £23, Hours per week)
· 23 days annual leave, rising with length of service
· Birthday off
· Health cash plan (after probation)
· Cycle to work scheme
· Enhanced parental pay based on length of service
· Company sick pay
· Perkbox membership
· Company pension scheme
AMS Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees
Job Types: Full-time, Permanent
Pay: £23,200.00-£23,500.00 per year
Language:
* English (preferred)
Work Location: In person