Overview
Halfords, Dundee, Scotland, United Kingdom
As an Assistant Manager, you’ll work alongside the Centre Manager to provide productive management and leadership, driving profitability with a firm focus on the customer journey. Ideally you will have hands-on experience as a mechanic, dividing time between the workshop with technicians and assisting the Centre Manager with daily sales and customer service. This role offers a clear path for progression and training schemes.
Base pay range: Maximum amount £31,997 per annum; Average uncapped bonus of £7,100 per year (with potential to earn more). 5 days a week (this centre is closed on Sunday).
This role is part of National Tyres and Autocare, within the Halfords family, a leading motoring and cycling retailer and the UK’s largest automotive service, maintenance and repair business.
Responsibilities
* Provide productive management and leadership alongside the Centre Manager.
* Drive profitability with a focus on the customer journey and service delivery.
* Split time between the workshop (working with technicians) and assisting with daily sales and customer service.
* Help drive business performance and contribute to a long-term career with progression and training schemes.
Skills and Experience
* Experience / ability to deliver high customer satisfaction and experience through effective management
* Experience / ability to deliver coaching/training to colleagues in the moment
* Technical/mechanical ability or experience
* Experience of meeting compliance standards across Health and Safety
* Excellent communication skills, verbally and written
* IT proficiency with willingness to learn in-house systems
* Good time management
* A current valid driving licence
Benefits
* 5.6 weeks’ annual leave
* Up to 50% off garage bills in Autocentres and 25% off most Halfords products
* Discounts on groceries, shopping, insurance, days out, restaurants and more
* Family & Friends Discount Events
* Trade Price Bike purchase option and Cycle to Work Scheme
* Financial planning support via Wagestream (access up to 30% of salary in advance)
* GP Access (364 days a year, 24 hours)
* Share save scheme with a 20% discount on shares
* Health Cash Plan for wellbeing services
* Pension Scheme & Life Assurance
* Opportunity to progress with hybrid training plus ATA & MOT Tester Qualifications
Employment Details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Other
* Industries: Retail
Not sure you meet all the criteria? We encourage you to apply anyway. We are committed to creating an inclusive workplace and are an equal opportunities employer.
Locations and additional notes
Dundee, Scotland, United Kingdom; Perth, Scotland, United Kingdom; Fife, Scotland, United Kingdom; Almondbank, Scotland, United Kingdom. Various postings observed in related roles and regions.
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