Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description When you join Thermo Fisher Scientific, you will engage in ambitious work within a dynamic team that values performance, quality, and innovation. You will have the opportunity to perform at your best in a growing global organization. We provide significant resources and opportunities for you to build meaningful contributions to the world. Joining Fisher Clinical Services means being part of a team that prioritizes outstanding service, science, and process engineering. We excel in addressing the packaging and distribution needs of clinical trials worldwide, with a firm dedication to quality, performance, and reliability. How will you make an impact? Your contributions directly support our mission to make the world healthier, cleaner, and safer. Position Summary & Key Responsibilities: Collaborate with Logistics Team Leader, supporting internal and external clients and couriers to ensure accurate and timely delivery of clinical trial products. Import Process: Review documents and provide clearance instructions to customs for incoming shipments Export Process: Raise required documents for all exports Accurately enter shipment details into courier ERP for flawless collection and delivery Ensure all relevant order-related paperwork is filed to maintain Authorized Economic Operator (AEO) status Pro-actively handle client inquiries and issues Track pro-forma invoices for approval and arrange shipping Apply for Certificates of Origin with the Local Chamber of Commerce Raise and review Controlled Drug License applications for approval Coordinate with couriers to arrange shipments Collaborate with internal departments to ensure timely completion of orders Participate in cross-functional business process improvement activities Provide cross-training for staff as requested Apply Good Manufacturing Principles in all areas Deliver Logistics Right First Time (RFT) and Timely In-Full (OTIF) metrics How will you get here? Confirmed self-starter able to work well within a team as well as independently. Ability to collaborate and work within cross functional teams to deliver against critical project timelines in line with business need. Demonstrate behaviours in line with the Thermo Fisher Core Competencies and 4i Values. Strong interpersonal, communication and numerical skills (verbal and written). Appreciates and respects diversity, cultures, and norms. Preferred Qualifications/Experience Knowledge of GMP requirements and experience in a GMP facility (highly desirable but not crucial) Experience in an operational environment Proficient with electronic and automated equipment Proficient in Microsoft Excel and Word Strong planning and organizational skills General administrative duties (filing, photocopying, office housekeeping) Ability to guide and mentor effectively High level of accuracy and attention to detail Ensure compliance with cGMP and Quality Systems in line with business needs About us: Thermo Fisher Scientific Inc. is a leading global provider in the science sector, generating more than $30 billion in revenue annually. Our mission is to empower our customers in promoting global well-being and safety. Whether our customers are propelling scientific research, addressing complex analytical challenges, enhancing medical diagnostics and treatments, or improving laboratory efficiency, we are dedicated to assisting them. Apply today! http://jobs.thermofisher.com Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status. About Thermo Fisher: Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000 colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.