TimeEdit Consultant, Higher Education, Timetabling Consultant, Timetabling Manager, Celcat, Scientia, Functionality, Requirement, best Practice, SQL, XML, UML
My leading client is looking for Timetabling Implementation Consultant (H/E Software Support Specialsit) who can provide systems administration and management, along with specialist third line support for corporate applications in a dedicated product portfolio to ensure there is a successful implementation on the software into the business.
Technical Expertise & Systems Management
* Deep knowledge of TimeEdit, Celcat, Scientia, or similar timetabling and scheduling systems.
* Systems administration and third-line support for corporate applications.
* Planning and executing upgrades, ensuring data integrity and smooth integration with related systems.
* Line management of application specialists and support analysts.
* Prioritization of workloads, ensuring service levels are met.
* Oversight of support efforts and ensuring adherence to best practices.
Essential Knowledge & Skills
* In-depth understanding of relational databases and application management lifecycles.
* Broad knowledge of IT systems, software, and data analysis.
* Strong people management and mentoring skills.
* Excellent documentation, communication, and relationship-building abilities.
* Proven problem-solving and prioritisation skills with a structured and organised approach.
* Knowledge of SQL, XML, UML, and Service Desk/Change Management toolsets.
* Understanding of higher education business processes and systems.
* Familiarity with software development lifecycles (Agile or Waterfall).
Training & Documentation
* Advising users and maintaining up-to-date operational and training documentation.
* Supporting service transition and change management processes.
If this role sounds of interest please send me your cv asap as this is a urgent role with an immediate start.
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