LIFE AT CLAYS
Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences.
Careers at Clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you!
Weve been named one of the UKs Best Workplaces 2025 by Great Place To Work UK! Thats right were all about creating an awesome place to work, with plenty of fun, growth, and top-notch vibes. But dont just take our word for it, here's what our colleagues have to say about us:
You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.
From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.
Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.
CLAYS VALUES
At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. Thats why were dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, wed love to hear from you!
And of course, were looking for someone who embodies our Clays values. Thats why weve framed them as key questions that guide everything we do:
SAFE - Is it safe? For our team, our guests, the business, and our partners.
AMAZING EXPERIENCE - Are we delivering an amazing experience? We bring fun, thrill, wonder, and joy, aiming to surprise, delight, and exceed expectations.
LASTING - Is it lasting? We strive to make a positive, sustainable impact on our world, our team, our guests, and our industry. We aim to create strong impressions and lasting memories, constantly evolving to offer something new.
SUMMARY OF POSITION
What's the Gig, you ask?
Our Events Lead is the glue between operations and our support office, working alongside senior management to produce events and represent the company in a sales capacity. Our Events Lead will report to the Head of Events and General Manager, will oversee events for the region (onsite & offsite), the entertainment programming, Games Masters and other ad-hoc projects.
Working closely with our venue operations teams this role requires serious personality, ensuring that every guest feels like a VIP and other Clayers are inspired by their example. This will be a dynamic role in-venue and offsite, supporting at the host desk, running events and contributing to the success of the venue. If you have a background in event systems like Salesforce, Tevalis, Sevenrooms and Canva, along with events & sales experience (agency or in-house), we want to hear from you!
Our ideal candidate brings at least four years of experience in event management, with a proven track record of managing end-to-end events (on and offsite), from site visits, proposals and budget management to onsite execution and supplier negotiation. But it's not just about the experience - our Events Lead needs to hit the ground running, fostering strong relationships with our Clayers (that's us!) and our Birmingham clients.
DUTIES & RESPONSIBILITIES
Your role will include but may not be limited to the following responsibilities;
Act as the event manager and point of contact for all bookings and events on and offsite.
Represent the Clays sales team by meeting with clients, hosting tastings and networking with the local community.
Hosting weekly event meetings and ensuring all information for the following 2 weeks has been collected and communicated with the venue teams.
Manage information flow through bespoke in-house systems, ensuring best in class event delivery and accurate communication / swift escalation when necessary.
Ensure that all customer queries or requests are handled in a polite and efficient manner within 24 hours.
Prepare and communicate runsheets & function sheets.
Brief the front of house and kitchen teams to ensure the smooth running of all events. While also supporting the venue in a host like position, greeting guests and ensuring Floor Managers & Assistant Floor Managers are kept abreast of booking details.
Be responsible for proposing, contracting, organising and delivering any specific equipment for events/clients outside our standard offering.
Organise and manage the Games Masters and DJ roster through GigPig.
Liaise with the management team to ensure adequate staffing is scheduled to deliver events.
Feedback to the Head of Events on learnings and analysis from events.
Create programming ideas for local, cultural and seasonal events such as Mothers Day, Fathers Day and Halloween.
Onsite and office management of activations including seasonal projects like Christmas or Summer installations, or Clays company pop-ups at industry events and in local community spaces.
Writing SOPs for various parts of the event operations to ensure there is clarity when implementing new processes across the group.
Support operations in venue working on peak days subject to the business needs.
SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES
At least 4 years of experience working in a similar role in events management.
Always looking for opportunities to improve your knowledge and abilities.
Passionate about hospitality and creating amazing, safe and lasting experiences.
Self-directed with a strong work ethic and ability to work with senior teams.
A keen eye for detail with excellent written and verbal communication skills
Passionate about hospitality and creating amazing, safe and lasting experiences.
A keen eye for detail with excellent verbal communication skills.
Honest with strong moral principles.
Have the initiative to problem-solve and propose creative and better ideas to be more efficient as we grow as a team and company.
Possess a positive, motivated and trustworthy outlook whilst at work.
Be polite and helpful to guests and colleagues and receptive to feedback.
Punctual and reliable with a flexible approach to working hours.
Adept in PowerPoint, Excel, Microsoft Word, Sevenrooms, Salesforce & Tevalis. Me&U desired but not required.
Excellent verbal and written English and proficiency in other languages desired but not required.
WHAT YOULL GET IN RETURN
We value our colleagues greatly and want everyone to feel rewarded.
Our great benefits include:
Competitive Salary : A base salary of £30,000 with on target earnings of £37,000 which is made up from an on target performance related bonus plus Tronc service charge.
Holiday : 32 working days holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service.
Colleague Discounts : Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family.
Paid Breaks : We value your time and ensure youre compensated for your breaks.
Health Care Cash Plan : Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP.
Career Growth : Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays.
Celebration Day : An additional paid day off each year to celebrate something meaningful to you.
Parental Leave : Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service.
Employee Assistance : Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme.
Volunteer Day : A paid day off annually to give back to your local community.
Birthday Gift : Choose a special gift to celebrate your birthday.
Pension Scheme : Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you.
Recognition and Incentives : Enjoy team recognition and rewards through our Shooting Stars programme.
Hospitality Discounts : Access exclusive discounts via Hospitality Rewards.
Meals Provided : Free meals for colleagues working operational shifts.
Plus, were certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment!
You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.
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