Role: Defect Manager
Salary: £40,000 £50,000
Location: Remote-first with occasional client visits (Manchester & Reading)
Join a high-performing team where your attention to detail and leadership in defect management will drive complex programmes forward. We're on the lookout for a Defect Manager with the confidence to take charge of defect triage, reporting, and resolution in a fast-paced environment. You'll be the driving force behind how defects are identified, tracked, prioritised, and resolved working across stakeholders, suppliers, and internal teams to keep delivery on track.
Youll need more than technical skill this role demands top-tier communication, razor-sharp organisation, and a cool head under pressure. Youll lead critical conversations, chair war-room calls, and represent defect status with authority. If you're someone who thrives on bringing order to chaos and can confidently challenge the status quo to improve processes, this is your space.
What Youll Be Doing Owning defect management across all testing phases (ST, SIT, UAT, NFT)
Leading defect triage with clarity and confidence
Ensuring every defect is crystal clear, well-documented, and properly prioritised
Acting as the single source of truth on defect status, impact, and resolution
Building trusted relationships across clients, suppliers, and delivery teams
Producing accurate, impactful reports that cut through the noise
Helping to evolve and improve defect processes, tools, and frameworks
What Youll Bring 5+ years of hands-on defect management experience in high-stakes programmes (preferably financial services)
Expertise in tools like JIRA or Azure DevOps
A cool, analytical mind with strong attention to detail
Outstanding communication skills written, verbal, and visual
Comfort running cross-functional meetings and driving outcomes
A mindset geared toward quality, ownership, and continuous improvement
Resilience and adaptability when priorities shift and timelines tighten
Why Youll Love It Here £40k£50k
Remote-first working with some site visits
Private health insurance
Generous holiday allowance
Clear path for career progression
Huge emphasis on learning and development
A chance to make real impact from day one
Ready to lead defect management with precision and authority? Apply now and bring your expertise to a team where your skills will be valued, your voice heard, and your career accelerated.
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