Head of Multichannel Marketing | North West | Salary up to £90k + Benefits | Retail About the Role: We are looking for an experienced and commercially minded Head of Multichannel Marketing to join a growing retail business at a pivotal moment of transformation. This is a high-impact role that blends strategic leadership with hands-on delivery across all key marketing touch points. As Head of Multichannel Marketing, you will own and drive the end-to-end customer journey across digital and offline channels. You'll be responsible for ensuring consistency, innovation, and effectiveness in how the brand engages with customers, ultimately driving traffic, conversion, and loyalty. This is a fantastic opportunity for someone who thrives in a change-oriented environment, is excited by the opportunity to shape a marketing function, and wants to make a visible difference in a growing business. Key Responsibilities: Lead the multichannel marketing strategy across digital, in-store, and direct-to-consumer activity Own the performance and evolution of the transactional website, working closely with ecommerce and product teams to drive sales and user experience improvements Oversee digital marketing campaigns including paid media, SEO, and affiliates Manage CRM and loyalty programmes, driving customer retention and lifetime value Lead content and engagement across all social media platforms Collaborate with internal stakeh...