Operating flexibly across the office on the floor or from the One Team Hub you will provide welcome services, meeting and event support, workplace operations, compliance activities, and logistics. Deliver concierge-level service with strong knowledge of PwC spaces and the local area. Work closely with the Workplace Experience Manager on safety, access management, and contractor coordination. Assist with event creation, room layout planning, visitor management, issue resolution, and post-event feedback. Conduct regular checks of meeting rooms, lounges, cloakrooms, and office floors to ensure readiness and cleanliness. Support AV/IT queries, locker systems, and service hub replenishment. Support the WEM/Deputy with facilities management tasks including fabric checks, equipment safety, asset tagging, and sensor monitoring. Assist with internal/external audits, contractor escorts, DSE checks, and evacuation support. Help colleagues navigate workplace technology, space usage, and reporting tools. Process domestic/international couriers, tracked mail, and IT equipment dispatch. Support print requests, finishing, quality control, secure file deletion, and consumable replenishment (office dependent). Use equipment safely and report any risks, deficiencies, or faults immediately. Follow SPS health and safety policies and training requirements. Escalate issues or training needs to the line manager promptly. Experience in workplace services, facilities, hospitality, or front-of-house environments. Excellent customer service, communication, and relationship-building abilities. Confident with Microsoft Teams, MS Office, ServiceNow, EMS, and workplace technology. Capable of supporting AV/IT peripherals and basic troubleshooting. Employee-led networks champion gender equality, LGBTQIA+ inclusion, neurodiversity, disability, wellbeing, cultural diversity, menopause support, domestic abuse support, and men s wellbeing. We are a Disability Confident employer candidates with disabilities who meet the essential criteria will be progressed to the next stage, with reasonable adjustments available.