Overview
Is this the role you are looking for? If so, read on for more details, and make sure to apply today.
Company
A long‑standing British manufacturer with international operations and a key focus on sustainability.
Main Duties
Provide outstanding customer service to clients and support the Export department.
Role
* Respond to customer enquiries promptly to ensure any issues are resolved.
* Provide customers with advice on product suitability and alternatives to competitor products to encourage greater spend.
* Process orders via the system and follow up as necessary.
* Provide customers with export support regarding lead times and delivery information.
* Support internal departments with product or stock information.
* Ensure customer information is recorded accurately and update on the system when necessary.
* Monitor outstanding orders and follow up accordingly.
Candidate
* Fluent in German or French to business standard – essential.
* Previous customer service experience – essential.
* Excellent communication and interpersonal skills.
* Dynamic, confident and motivated.
* IT literate.
Salary and Benefits
£27,000 per annum plus bonus.
Location
Burnley – office based role.
How to Apply
Visit the French Selection website, go to the vacancies page, and apply using the job reference 8230CS.
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