Fixed Term 12 months
Do you want to make a difference in people’s futures?
Build a career in pensions. Come and work for us.
A role where no two days are the same. As an Assistant Technical and Training officer, you will work with the team responsible for internal staff training working closely with the Technical and Training managers to agree and implement training plans for the member services teams.
The member services teams ensure the efficient and accurate delivery of all pension information and administration to members and potential members of schemes administered by Peninsula Pensions.
The Technical and training team are responsible for documenting all member services procedures and ensuring that they remain compliant and reflect any changes in the scheme regulations or overriding legislation. The team also respond to technical queries and advise staff with changes to the rules and regulations.
As an Assistant Technical and Training officer you will carry out inductions for new staff and provide ongoing support to the member services teams. You will also be required to check their work for accuracy, develop staff and for this you will need excellent inter-personal and communication skills and the ability to explain complex pension issues simply.
You will keep up to date administration procedures and undertake quality assurance audits. You will also provide administration support on ad hoc projects undertaken within the team.
In return, you will be offered the following:
1. competitive pay,
2. excellent local government pension scheme, including death in service benefits,
3. flexible working, allowing for balance between your work and personal life
4. full training and support from our dedicated training team and our administration teams
5. learning and development opportunities to further your career within an industry-leading organisation,
6. access to our 24 hours a day, 365 days a year employee assistance programme,
7. Employee
8. 23 days annual leave rising to 28 after 5 years’ service and then increasing in increments to a maximum of 31 days at 20 years’ service. On top of this, colleagues will be given the 3-day period between Christmas and New year as paid time off as well as bank holidays.
We provide a workplace that encourages and enhances people to become the best of themselves, that is honest and productive, providing an environment where you are able to challenge and suggest new ways of working more efficiently and cultivating learning and progression within our business. Using a standard of Devon County Council’s core principles and behaviours.
Part time working hours will be considered.
Interview Date: 9th July 2025