Overview
We are seeking a Service Manager to manage the clinical and operational delivery of the Torbay Recovery Initiatives (TRI) drug and alcohol service in accordance with national best practice and service standards. TRI is part of the Growth in Action (GiA) Alliance which includes the Torbay Homelessness Hostel and Torbay Domestic Abuse Service (TDAS). The GiA vision is that, wherever you are on your journey, Growth in Action aims to offer hope and choice and connect you to the right person, in the right place, when the time is right for you.
Responsibilities
* Provide leadership in the provision of TRI community drug and alcohol treatment for adults with substance use related issues in Torbay.
* Strengthen the Growth in Action (GiA) Alliance Working Model by building and sustaining key organisational relationships with services across Torbay that support people experiencing homelessness, housing insecurity, involvement in the criminal justice system, domestic abuse and sexual violence, mental health challenges, and wider complex needs and vulnerabilities.
* Work with commissioners to ensure compliance of the contract key performance indicators.
* Promote and support development of the GiA Alliance which includes the Torbay Homelessness Hostel and the Torbay Domestic Abuse Service.
* Promote and lead on providing a strengths-based approach within the treatment system.
* Value differences and individuality, showing respect to all.
* Provide an equitable service across the Trust so that all clients have responsive equal access to services.
* Ensure all changes to delivery are informed, effective and based on client-centred decisions.
* Ensure service is compliant with regulatory quality standards (e.g., CQC) as well as Trust standards and policies relevant to this service area.
* Work in partnership locally to ensure the best possible outcomes for people with drug and alcohol addictions.
* Ensure all staff working in the drug and alcohol services have a voice in changes to services and new ways of working.
* Promote service user and public involvement in the development of the services, including co-design of services where appropriate.
* Ensure service performance monitoring systems are in place and fully compliant to enable service reporting to NDTMS (National Drug Treatment Monitoring Service) and Torbay Council Public Health Commissioning.
* Lead on incident and complaint investigations in line with Trust policy, ensuring any learning and recommendations are incorporated into future service delivery.
About Growth in Action (GiA)
TRI Drug And Alcohol Service is part of the Torbay and South Devon NHS Foundation Trust. We are part of Growth In Action (GiA) which is an alliance between:
* Torbay Recovery Initiatives (TRI) Drug and Alcohol Service
* Torbay Domestic Abuse Service (TDAS) Domestic abuse service
* Leonard Stocks Centre (LSC) Homelessness hostel
Why Work With Us
To promote and support the development of the GiA Alliance and related services. The description includes details on working for TSDFT and related attachments. Further detail on the main responsibilities of this role can be found within the Job Description and Person Specification.
For further information on the Growth In Action Alliance and Torbay Recovery Initiatives please see links below:
* Growth in Action - Torbay and South Devon NHS Foundation Trust
* Torbay Recovery Initiatives drug and alcohol services - Torbay and South Devon NHS Foundation Trust
* To promote and lead on providing a strengths-based approach with the treatment system.
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