Reporting to the Store Manager, the Client Advisor will sales and build customer loyalty during Summer and the sales period.
A Client Advisor's responsibilities include:
Customer Relations
* Welcomes customers according to AMI values: being friendly, smiling, and always in a good mood.
* Understands customer needs and proposes a relevant selection of products while encouraging cross selling.
* Assists customers during fittings and accommodating any alterations when needed.
* Embraces a customer loyalty culture, builds strong and long-term relationships with clients.
* Introduces new customers to the brand.
Stock
* Follows-up and manages stock (reception of goods, integration of receptions in the systems, facilitates rotating inventories, requests for restocking, requests for transfers, etc.)
Visual Merchandising
* Ensures that the store is well maintained: presentation of products, cleanliness, maintenance of the premises, etc.
* Actively participates in the Visual Merchandising of the store, follows VM guidelines and proposes options during rotations.
Requirements
* Experience in luxury sales and/or designer clothing and familiar with sales techniques.
* Curious and willing to dedicate yourself to a new project.
* Smiling, dynamic, involved, and excellent interpersonal skills.
* Mastering customer service skills and demonstrating ability to foster a customer-service spirit.
* Strong interest and a good understanding of fashion, a strong familiarity with the luxury market and its trends.
* English is a must and another language is a real asset.
* Fixed Term Contract (from June until Aug 2026) // 40 hours/week (fulltime).
Why join f.AMI.ly
* Join a fast-growing, caring fashion house.
* Gain enriching experience and familiarize yourself with the luxury and retail sectors.
* Join a stimulating and passionate team.
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