Job Title: B2B - Specialist, Renewals Sales - English Job Description The Sales Representative is responsible for demonstrating the value and benefits of our client's products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers. - Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, and may offer up-sell opportunities - Provide an accurate weekly/ monthly/ quarterly sales forecast - Mastery of product knowledge and technical understanding of services to assess client requirements - Initiate steps to help address customer concerns/roadblocks that prohibit satisfaction or product usage - Manage external competitive pressures and handle objections to retain customers or win new customers - Manage a high volume of customer contacts through phone and email each day - the majority of communication is outbound - Work with your team and management to provide a professional experience during all interactions with customers and prospects - Maintain the customer management system (CRM) to ensure all relevant data is captured - Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts - Work with a team and report directly to a Sales Manager Location: UK, Work at Home, GB Language Requirements: English (Required) Time Type: Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)