We are looking for a Business Administrator (18.75 hours per week) to join us at The Learning Disability and Autism Outreach Service based Langdon Hospital in Dawlish.
The Learning Disability and/or Autism Outreach Team (LDA) is a community team that provide short term intervention for people who have a diagnosis of a learning disability and/or autism with a treatable comorbid mental health condition, who are at risk of an inpatient admission.
The LDA Outreach team work closely with The Brook to facilitate successful discharge from that unit.
In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.
Main duties of the job
As a Business Administrator with the LDA Outreach Team, you will be a core member of the team and be responsible for supporting the administrative functions within the service. This will include keeping up to date electronic records, being an initial point of contact for the team, coordinating and taking minutes of meetings and maintaining diaries.
You will be an experienced administrator with a good understanding of Microsoft Office packages. As well as a keen eye for detail, you will be an excellent communicator, both verbally and in writing and adept at prioritising tasks and working on your own initiative. The ability to work well within a team environment is essential as is a can-do attitude. We are seeking an individual who shares our passion for providing compassionate care to the people we support.
There will be an expectation for the post holder to be highly motivated, flexible and multi-skilled with excellent organisational skills. The post holder will have high standard of abilities using Microsoft Office packages and experience of using bespoke IT systems.
The role will involve the coordination and implementation of office procedures and will require a high degree of organisational skills and excellent working knowledge of administrative systems.
The post holder will need to meet deadlines, collate data and maintain standards relating to administrative processes.
We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.
Person Specification
Experience
* Excellent organisational skills.
* Experience of managing administration staff
* Ability to prioritise workload and adapt to change when required
* Experience of working as part of a team Previous experience of working within an administrative or secretarial team
* Experience of dealing with confidential and complex information
* Ability to take accurate formal and informal minutes
* Previous NHS experience of working in a Healthcare or Social Care administrative setting
* Demonstrate good numeracy and literacy skills
* Experience of general office routine and filing systems
Knowledge
* Intermediate IT skills in Microsoft Office Packages, ie Word, Excel, PowerPoint and Outlook.
* Working knowledge of a range of administrative procedures including diary management and arranging appointments
* Experience or understanding of creating electronic records, electronic filing systems
* Electronic data base management.
* Ability to manage diverse workload whilst dealing with frequent interruptions
* Ability to meet deadlines and to work under pressure
* Exceptional organisational skills and ability to prioritise
* Ability to work both independently and as part of a team
* Ability to provide a high standard of secretarial support for meetings e.g. organising, booking venues and minute taking
* Knowledge of our business and how it supports patient care
Qualifications
* Level 4 Diploma in Business Administration or equivalent qualification or experience.
* GCSE English or equivalent.
* Evidence of continuing professional and personal development.
* ICDL (International Computer Driving License), or equivalent experience.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£28,392 to £31,157 a year pro-rata (18.75 hours per week)
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