At Browne Jacobson, we’ve always worked across business and society, and this expertise sets us apart. Social and environmental impact are at the top of our business agenda. We champion fairness, make the complex simple and forge connections between clients to find creative solutions. This is how we improve outcomes for every person, community and business we serve. With offices in Birmingham, Cardiff, Dublin, Exeter, London, Manchester and Nottingham, we’re a UK & I based law firm with an international reach. Our sectors include: health and life sciences; real estate and construction; education; energy and infrastructure; financial services; government; insurance; manufacturing and industrials; and retail, consumer and logistics. We nurture talent at all levels and from every background and celebrate what makes people individuals. Law needs all voices to reflect the society it serves which is why all qualified applicants will receive consideration for employment without regard to race, colour, national origin, religion, gender, gender identity, sexual orientation, disability, social economic background or age. We’re a Disability Confident Employer and will offer an interview to disabled applicants who best meet the minimum/essential criteria for the role. We strive to create meaningful personal and professional development opportunities and offer flexible working in support of a good work-life balance. We focus on wellbeing and individuality, so that all our people can thrive. Why is this role important and how does it fit into the team, department and wider firm? We are a national law firm offering a unique collection of specialisms across the commercial, public, health and insurance sectors, with offices in Birmingham, Cardiff, Dublin, Exeter, London, Manchester, and Nottingham. We have long-standing relationships with an impressive range of clients and aim to truly understand their needs to deliver an exceptional service which exceeds their expectations and makes their life easier. This role will need to pro-actively undertake all administrative and operational duties within the Facilities team and to provide support for all office and hybrid workers. What does the role actually involve? General To professionally manage all Facilities Support queries on service management platform for all offices (primarily Nottingham). Represent the firm and team’s values in the delivery of our services. Grow strong relationships across the teams, building management and landlords. Have a positive understanding and awareness of respective office needs. Supervise local Facilities Assistants and support growth and development needs. Administer the Facilities Management SharePoint site with team members. Ensure the Starters/Leavers/Changes (SLC) processes are efficiently executed for the designated offices. Facilitate the coordination of office-wide communications as needed. Support the gathering of documents and information for tender submissions and audit preparations. Aid in maintaining asset inventory. Coordinate the completion and submission of operational reports and documents as required. Offer technical and practical support with local amenities and provisions. Address and evidence corrective actions for local reports (eg. Fire Risk Assessment, ISO audits etc) Regularly review and update all displayed documentation in the Nottingham office to ensure accuracy and relevancy. Conduct regular inspections of office areas to ensure all equipment, stationery, and kitchen areas are adequately stocked and functional – maintained by local Facilities Assistants. Inspect furniture regularly to ensure damaged items are repaired or removed as necessary. Provide coverage for the Facilities Supervisor during absences, in collaboration with fellow coordinators. Perform additional duties as aligned with the role. Occasional travel to all other offices for training, team meetings, social events etc. Security Co-ordinate door access amendment requests on security management system. Co-ordinate the allocation/management of OneCards (and building access) using security management system(s). Manage any access/loading bay requests on building portals. Audit building access card reports. Health & Safety Support with local risk assessment content and maintaining control measures. Support planning and action for local events. Conduct DSE assessments and support outcomes. Maintain Health & Safety information on SharePoint and communal areas. Take up the role of Fire Warden assisting or acting as evacuation coordinator when required. First Aider/Mental Health First Aider – optional. Compliance Perform compliance checks as outlined in the FM compliance tracker. Update documentation for statutory compliance. Ensure familiarity and compliance with regulatory policies and procedures, including equal opportunity and diversity, data protection and confidentiality/security, anti-bribery, and anti-money laundering. Undertake mandatory compliance training as required. What technical skills are required for someone to be successful and enjoy the role? Proficiency in Microsoft Office Suite. Experience in Health & Safety and upkeep of a safe working environment. Possession of an IOSH Managing Safely certificate or equivalent is advantageous. Awareness of reducing environmental impacts. Methodical and organized approach with a keen eye for detail. Experience using (Saas) service management systems is advantageous Who would be a good fit for this role? As part of the Facilities Management team, you would be expected to have the following skills and experience: Excellent organisational skills with the ability to prioritise tasks. Self-motivated with the confidence to engage with various stakeholders. High level of accuracy and attention to detail. Strong communication skills, capable of building and maintaining relationships. People management experience. Commitment to providing outstanding customer service. Effective time management skills. Adaptability to meet changing business needs. Professional Please note, due to the nature of this role, we require this role to be based out of our Nottingham Office 5 days per week.